Customer Service Associate

  • Middlebury
  • Rbc Bearings
<strong>ESSENTIAL FUNCTIONS OF THE JOB:</strong> <br> <ul> <li>Make inbound/outbound calls when necessary to help customers.</li> <li>Initiate tracers with carriers.</li> <li>Maintain customer files.</li> <li>Solicit sale of new or additional services.</li> <li>Obtain customer feedback information.</li> <li>Review customer purchase orders prior to order entry.</li> <li>Enter customer orders in the ASI system.</li> <li>Manage quote requests for customers in assigned territory.</li> <li>Ability to multitask if needed.</li> <li>Maintain cleanliness in the work area.</li> <li>Other duties as assigned by the supervisor.</li> <li>Attendance at work is an essential function of the job.</li></ul> <strong>JOB REQUIREMENT:</strong> <br> <ul> <li>High School Diploma or GED.</li> <li>Ability to read and interpret operating instructions and procedure manuals.</li> <li>Ability to interpret technical instructions into a diagram.</li> <li>Excellent written and verbal communication skills.</li> <li>Excellent follow up skills.</li> <li>Ability to read documents for detail.</li> <li>Customer service experience.</li></ul> <strong>RBC Bearings offers a competitive benefit package.</strong> <br> <br> <strong>RBC Bearings is an Equal Opportunity Employer</strong><img src="https://counter.adcourier.com/YmJnZW5lcmljLjk1NTU2LjEyNTI0QHJiY2NvbXAuYXBsaXRyYWsuY29t.gif">