Patient Centered Case Manager

Patient Centered Case Manager: Sunday- Wednesday 10am to 9pm OR Wednesday-Saturday 10am to 9pm

Valley Hope of Norton, is expanding our team and exciting opportunity for a full-time Patient Centered Case Manager to join our dedicated and passionate team!

Are you ready to join an organization where you can make an extraordinary impact, conquering addiction one patient and family at a time? Do you want a rewarding career in a close-knit and fun-loving environment? If so, Norton Valley Hope, a staple of the community for over 55 years, welcomes you.

Valley Hope of Norton is the ORIGINAL Valley Hope, and we take great pride in that. The story of Valley Hope begins and continues on the grounds we work every day.

EDUCATION & EXPERIENCE:

• Current Person Centered Case Management Certification or Bachelor’s degree.
• Cardiopulmonary Resuscitation (CPR) certification.
• One (1) plus years of work experience in substance abuse counseling industry is preferred.
• Graduate degree in behavioral sciences, education or social work is preferred.

COMPENSATION:

• Starting base pay up $24.00/hr based on experience and education

BENEFITS:

• Affordable health, dental, and vision insurance
• Tuition Assistance
• Student Loan Repayment
• Public Student Loan Forgiveness (PSLF) Eligible Employer
• 8 Paid Holidays (Including 1 Personal Holiday)
• PTO – Up to 22 Days per year based on years of service
• Paid Parental Leave
• 401(k) Retirement Plan with employer match
• Health Saving and Flexible Spending Accounts
• Employee Assistance Program
• And much more!

JOB SUMMARY:

• Works under the supervision and direction of the Program Director.
• Gathers history on patients entering Valley Hope’s treatment program as directed by supervising clinical staff.
• Coordinates individualized treatment services and engages appropriate support systems.
• Identifies patient risk factors such as suicide and violence.
• Meets with patients in both individual and group sessions as designated by onsite supervisor.
• Accounts for patients’ history and cultural factors affecting responsiveness to previous treatment.
• Acts as patient advocate to achieve the patients’ individualized treatment plan goals and objectives.
• Facilitates patient rehabilitation group sessions and educational workshops on recovery topics.
• Identifies needed recovery resources for housing, education, vocational development, mental health, community support groups and medical care; provides assistance to patients in accessing those resources.
• Provides education regarding substance use disorders, mental illness and prevention to patients, family members, and significant others.
• Ensures effective communication and participation with all relevant and interested external parties including family members, agencies, managed care organizations, and insurance companies.
• Records treatment activities and patient observations in patient records accurately and timely; completes paperwork requirements as needed in an accurate and timely manner.
• Completes all clinical documentation including discharge materials in an accurate and timely manner.
• Communicates with onsite supervisor about daily job duties and supervisory direction provided.
• Communicates with clinical supervisors, clinical staff, and medical staff regarding patients’ treatment and status.
• Adheres to Valley Hope’s clinical philosophies, policies, and procedures as well as any other regulating bodies to ensure quality patient care.
• Participates in all assigned staff meetings, staff development, and training as required.
• Maintains and demonstrates a current working knowledge of applicable counseling procedures and substance abuse treatment in accordance with company policy and State and Federal guidelines.
• Completes any required continuing education credits.
• Maintains current certification.
• Interacts and communicates with others (patients, management, clients, and vendors) in a professional and tactful manner including treating them with respect and consideration regardless of their status or position.

WORK ENVIRONMENT:

• Residential and/or outpatient treatment facility setting; requires walking throughout the facility.
• Direct contact with patients.
• Sitting for extended periods of time; regularly talking to and listening to others.

#ZR