Account Specialist

Job Description Job Description
The Account Specialist is a front-line customer service contact who is responsible for ensuring that the needs of an assigned group of customers are identified and addressed using specific account strategies.
Essential job functions: • Maintain and grow current business by developing and nurturing current accounts • May actively seek and pursue new business opportunities • Address incoming telephone calls, faxes, emails and any other communication in a timely manner • Quote prices, lead times, credit terms to customer per established guidelines • Follow up on quotes to close business or to determine the reason an order will not close • Review and accept sales contracts including changes and expedites • Manage customer accounts receivables to ensure that customers can place and receive orders easily • Accurately enter necessary information into corporate databases • Demonstrate an understanding of products and services • Provide support to other Inside Sales team members as scheduled or as needed • Attend training as needed or assigned • Perform other duties or special project as assigned
Requirements: • Associates degree and 2 years of related experience, or the equivalent combination of education and experience • Strong organizational skills • Ability to work well with others • Ability to work independently with verbal or written instructions • Ability to work basic math calculations • PC experience; ability to use keyboard accurately and efficiently to enter data • Ability to perform under pressure • Ability to develop an understanding of company products and services
We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.
How to Apply:

• Apply online now for this great opportunity! Please visit www.staffworkscny.com
• Call today (315) 735-5050

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