.. problem-solve when things don't go quite right; Ensure customer satisfaction by meeting customer needs in a courteous and timely manner while utilizing active listening and empathy; Work with the Customer Success team to draft and update email template responses and Knowledge Base articles; Participate .. read more
** Windows Server Administrator**
** Information Systems Solutions - Pearl City, HI**
Information Systems Solutions (ISS) is looking for a to provide Windows System Administration support for a Research, Development, Test, and Evaluation (RDT&E) network supporting a US Government Customer. The selected candidate will be responsible for system administration of Windows 2008 physical and virtual servers as well as Windows 7/10 clients.
*Specific duties include, but are not limited to the following:*
* Maintenance of server and desktop infrastructure
* Addressing cybersecurity concerns inclusive of DISA STIG and IAVMs
* Troubleshooting Microsoft applications
* Maintenance of Microsoft Active Directory
At Information Systems Solutions (ISS), we pride ourselves on providing an employee-focused and family first environment. Being a small business, we take the time to get to know our employees and have a vested interest in helping them achieve their career goals. We work to schedule regular social gathering to foster camaraderie within the company. ISS values their employees by providing a comprehensive benefits package that includes a fully vested 401(k) matching program, coverage of family medical deductibles, spot bonuses, and educational assistance to further your career.
**Clearance Level**
* Secret
**Certifications (IAT Level II)**
*One of the following:*
* Security+ CE
* GIAC Security Essentials Certification (GSEC)
* Security Certified Network Professional (SCNP)
* System Security Certified Practitioner (SSCP)
*and one of the* *following:*
* MCITP (Enterprise Administrator)- Microsoft Certified IT Professional (MCITP): Enterprise Administrator on Windows Server 2008
* MCITP (Server Administrator) - Microsoft Certified IT Professional (MCITP): Server Administrator on Windows Server 2008
* MCSA - Microsoft Certified Systems Administrator
* MCSE - Microsoft Certified Systems Engineer
**Required Skills**
* 3+ Years of Experience
**Desired Skills**
* Knowledge of ITIL processes and ITIL Certification
* Experience with the IAVM process
* Familiarity with network device administration (routers/switches)