.. Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving of orders to provide optimal solutions for Lugg stakeholders; Strategically think about operational improvements and efficiencies...Hiring .. read more
[Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401K / PTO - As a Student Support Specialist you'll: Assist students, handling incoming interactions via phone, chat, email and help desk support tickets; Actively listen to student concerns and challenges in order to efficiently identify, mitigate and provide solutions; Work independently to follow documented processes and procedures when working to solve student issues/concerns; Meet and/or exceed individual and team performance metrics designed to ensure all goals are achieved...Hiring Fast >>
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