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GENERAL SUMMARY OF DUTIES :
- The primary responsibility of the Front Office Assistant is to perform general office activities that provide clerical support.
- Greeting patients
- Performing check-in procedures
- Maintaining current demographic and insurance information in computer and in the chart
- Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed
- Primary focus is servicing patients in the lobby with backup for phones and other front office personnel
- High School Diploma, with 1-2 years' experience in healthcare background
- Knowledge of clinic policies and procedures
- Knowledge of computer systems, programs
- Knowledge of medical terminology
- Proficient in MS Office applications which include Outlook, Word, Excel, and PowerPoint
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