Production Manager, Online

  • Duncan
  • The Bernard Group Inc
Job Description Job Description

Do you want to work for a company where your co-workers are co-owners? Smartpress is a 100% employee-owned, fast-growing online printing service, disrupting the traditional printing industry one innovation at a time... and doing it all in sweet, sweet air conditioning! Our customers love us (seriously, google Smartpress reviews) and we love them right back, providing an easy online experience, high-quality printed products and world-class customer service. Not to mention our commitment to eco-friendly practices and sustainable materials (“smart” is in our name, after all).

We are looking for a Production Manager to join our Smartpress team in Duncan, South Carolina. You’ll be part of a talented group that collaborates to deliver world-class products to our customers. You will be responsible for managing, mentoring and coaching employees working in the specific area of responsibility (whether it be prepress, printing, bindery, fabrication, cutting, kitting, or shipping/receiving). The Production Manager, with the help of the Production Supervisors, trains Leads, new and existing employees on the most efficient and effective methods of machine set-up, SOP, and process flow. The Production Manager is responsible for the overall effectiveness of his or her team members which includes: managing variable costs such as direct labor and materials, reducing waste, reducing re-work, and supporting Continuous Improvement initiatives and Core Values. The Production Manager identifies the need for additional resources, human capital or machinery, and creates the cost/benefit analysis. This position has responsibility for performance reviews, staff development, employee engagement, and addressing any necessary disciplinary actions as required.

Shifts available: Monday through Friday 8:00 AM - 5:00 PM

A variety of these traits will help land you this job if you have:

  • a High School diploma or equivalent GED

  • a minimum of 5-10 years experience in a manufacturing environment with at least 2 years experience in the printing industry as a Production or Assembly Lead or Manager

  • OSHA 10 Hour certification a plus

On top of that you must:

  • be able to effectively communicate, both verbally and in writing. Strong interpersonal skills including, demonstrated listening skills and the ability to present ideas and thoughts concisely and effectively both internally and outside the organization

  • have basic computer skills, including Pace and Google

  • be self-motivated, a fast learner, and show initiative to seek out customer and corporate needs

  • be able to be flexible and reprioritize as needed based on business needs.

  • obtain strong organizational skills to handle multiple projects at the same time, while keeping records detailed and accurate.

In this position, you will:

  • motivate, mentor, coach and train employees for professional development, employee engagement, and the creation of a safe and inclusive environment

  • set high performance expectations and provide feedback, both positive and constructive to ensure those expectations are met

  • work closely with Production Leads, as well as other production leadership, in prioritizing and directing department work flow

  • support safe environment, driving towards 0 OSHA recordables

  • maintain high quality standards

  • ensure assembly and machine throughput quality and integrity through continuous monitoring of departmental processes in conjunction with the Production Lead

  • oversee the maintenance of appropriate levels of supplies to meet production requirements

  • monitor issues and receipts for work orders in conjunction with the Production Lead

  • establish open lines of communication with the production floor

  • represent corporate policy and communicate to employees as required

  • ensure training and skills matrix are in compliance with training policy

  • work toward continuous improvement

  • monitor efficiency and productivity and implement improvements

  • implement cost reductions where possible

  • drive improvements in material flow, including cell design and material delivery Interact with other support departments as required

  • provide the cost/benefit analysis for the acquisition of new equipment and ensure Production Lead is trained on the equipment as the subject matter expert

  • troubleshoot production problems to ensure productivity and quality standards are met.

  • perform miscellaneous projects and complete various tasks as requested by others in management


To get hired at The Bernard Group, you MUST be:

  • able to effectively communicate, both verbally and in writing. Strong interpersonal skills including, demonstrated listening skills and the ability to present ideas and thoughts concisely and effectively both internally and outside the organization

  • willing to admit when you make a mistake (it happens to the best of us)

  • accurate with the work assigned

  • adaptable and willing to wear whatever hat gets the job done

TBG Overview:

  • We're a 900-person visual merchandising company

  • We are 100% employee-owned

  • We offer a generous paid time off benefit that increases with tenure

  • This is a full-time position in Duncan, SC

The Art of Teams at TBG:

We came to understand how small teams of top talent with the right chemistry will consistently outperform a centralized production process. We put a great amount of energy into building individual teams in order to handle the speed and details of retail. It’s the difference between average and being a world class service provider.

If you have the talent to do this job, a passion for excellence and are interested in joining the TBG team, please complete the form on this page.

Thanks!
Smartpress, the Online Division of The Bernard Group, Inc.