.. , lighting simulations, lighting layouts, communications, fire alarm, Security and other similar calculations. Develops white papers and technical .. papers and designs for publishing to technical journals. Collaborates with Sales staff to create proposals in response to current and potential client .. read more
[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat); Engage in meaningful conversations with customers and problem-solve when things don't go quite right; Ensure customer satisfaction by meeting customer needs in a courteous and timely manner while utilizing active listening and empathy; Work with the Customer Success team to draft and update email template responses and Knowledge Base articles; Participate in bug-reporting and bug hunting activities...Hiring Fast >>
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