.. Specialist you'll: Respond to internal and external customer queries in a timely and accurate manner, via chat, email, or phone; Manage client incidents and requests through to resolution; Provide first-line diagnostic and troubleshooting support as well as technical expertise to answer customers' questions; .. read more
[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Health, dental & vision / 401k / PTO - As a Customer Service Rep you'll: Respond to customer support tickets, including answering questions and resolving issues related to existing orders; Manage high-volume phone calls to assist customers with existing orders and assist new customers with how to place new orders online; Respond to emails and address questions and concerns from customers, internal department queries relating to orders or payment on orders and process servers in the field; Document issues in Confluence...Hiring Fast >>
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