.. accurate manner, via chat, email, or phone; Manage client incidents and requests through to resolution; Provide first-line diagnostic and troubleshooting support as well as technical expertise to answer customers' questions; Drive customer adoption and support ad-hoc training; Prepare FAQs, upgrade notes .. read more
[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Merchandise discounts - As a Customer Service Associate you'll: Answer and interact with customers through a multitude of channels, including calls, emails and chat; Provide and process any tele-sales transactions; Actively listen to customers to troubleshoot potential concerns and provide satisfying resolutions for any conceivable challenges; Serve as a liaison between customers and brick and mortar Fast >>
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