Customer Service Warehouse & Yard

Job description

This is a physically active indoor/outdoor job where you will be providing a high level of service to our customers. You will answers questions, identify products, and direct customers to lumber and building materials in the lumber yard and warehouse. In this position you will verify load tickets to ensure accuracy of purchased materials. In addition customer service personnel cut lumber to size requested, assist in loading lumber and building materials, and maintain the cleanliness and appearance of the lumber yard and warehouse at all times.

Duties Include:

•Customer Service - Helping contractor and other customers find product, load/unload vehicles and checking load tickets for accuracy.

•Housekeeping – Keep the yard and warehouse clean and organized at all times.

•Flat stack lumber units and wrap units to protect the wood from the sun and rain.

•Excellent communication – ability to follow written and verbal procedures.

•Work safely and efficiently in a fast paced environment.

•Comply with all safety standards and follow all Standard Operating Procedures.

•Other duties as assigned by the Warehouse or Yard Manager.

Knowledge/Skills/Abilities required:

•Ability to safely and efficiently operate a forklift.

•Trained to operate woodworking machines, saws and tools. Accurate at measuring with a tape measure and cutting.

•Lumber and building material product knowledge.

•Good basic math skills.

•Ability to communicate effectively, and to follow written and verbal procedures

•Ability to comply with all safety standards

•If driving a company truck you will need a clean driving record.