Client Technology Account Manager

  • South Burlington
  • Npi Vt

Are you a business-savvy technologist, or a tech-savvy business-person?

NPI Technology Management provides Information Technology support and projects to leading companies in New England, and is dedicated to increasing the success of its clients.  

As an NPI Client Technology Manager you will: 

  • Maintain and build business relationships with the owners and managers of our existing clients
  • Take charge of client-facing account management processes and procedures
  • Meet with clients on a regular basis to discuss business strategy and technology
  • Prepare technology plans that help clients achieve their business goals
  • Translate client needs into services and projects, and prepare proposals and quotes
  • Check-in regularly with clients regarding service delivery and current and future projects
  • Advocate for clients to assure high levels of service and satisfaction
  • Work closely with a strong technology team
  • Grow and develop your professional career

This Position: 

  • Salary range: Commensurate with experience
  • Full-time in company office in South Burlington, Vermont, with option to work from home two days per week after training period.

Strongest candidates are: 

  • Comfortable discussing business and technical strategy with business owners
  • Articulate, outgoing, great communicators, and clear writers
  • Tech-savvy quick learners
  • Great at working in a team environment with technical colleagues

And have:

  • A proven record (5+ years) of managing client relationships and driving client satisfaction
  • Demonstrable strengths in project and process management 
  • Experience in scoping and writing proposals
  • Ability to work in a fast-paced, entrepreneurial environment and take initiative

NPI maintains a supportive culture, team atmosphere, and professional work environment for our staff.   We offer:

  • Pet-friendly office
  • Profit-sharing
  • 401k with matching contribution
  • Health insurance, including family coverage
  • Dental, Vision, Disability, and Life Insurance
  • Flex Spending and Dependent Care Assistance Accounts
  • Paid holidays and generous time off
  • Open-book management
  • Participation in non-profit project donations
  • Company events
  • Ethical employer 


Sound interesting?  Apply online today!
 

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