Accounts Receivable Billing Support - Respiratory

Do you thrive in a fast-paced environment where accuracy and efficiency are key? We're looking for a Billing Administrative Support Specialist to optimize our revenue cycle through meticulous claim processing. You'll utilize your expertise in our billing software to ensure claims are submitted accurately and on time, while following up on outstanding claims and resolving any issues. This role requires excellent communication, as you may interact with patients regarding billing matters. You'll also stay abreast of evolving payer guidelines and policies to guarantee proper revenue capture. A production-oriented mindset is essential, as you'll consistently exceed goals and meet deadlines.

Reports to: Departmental Lead, Supervisor or Manager

Job Type: Full-Time, 40 hours per week, Monday - Friday on a hybrid schedule

Job Location: New Providence, NJ, and King of Prussia, PA

To be successful in this role, you will need the following qualifications:

• Comparable experience in medical office, healthcare billing or reimbursement environment and patient contact (preferred).
• Ability to identify, troubleshoot and escalate problem accounts.
• Durable Medical Equipment background (a plus).
• Proficient in Microsoft Office Suite and other relevant software programs.? ?
• Strong work ethic with meticulous attention to detail and a commitment to quality.
• Excellent written and verbal communication skills for collaboration with colleagues, management, patients, physician offices, and insurance representatives.?

Job Responsibilities, i ncluded but not limited to:

Process insurance claims accurately and timely through designated portals or prepare and submit complete, error free paper claims with supporting documentation to insurance companies.

Make accurate adjustments to accounts following established policies and procedures.

• Document all actions taken on assigned accounts to ensure clear understanding of claim status.
• Process assigned workflows efficiently and within deadlines.
• Collaborate with the team to identify root causes and address denial trends, develop effective strategies to minimize denials, and improve revenue collection.
• Ensure patient privacy and confidentiality by adhering to HIPAA regulations.
• Achieve established productivity measures while maintaining high quality work.
• Be prepared to undertake additional tasks as assigned.

Physical Demands

The physical demands described here are representative of those that must be met by an? employee to successfully perform the essential functions of this job. While performing the? duties of this job, the employee is regularly required to talk and listen. The employee frequently is required to stand and walk, ability to lift files, open filing cabinets and bend or stand as necessary. This? position may require the ability to occasionally lift office products and supplies, up to 25 pounds.

Benefits & Perks

• Competitive Salary
• Medical, Dental, Vision Package
• 401(k) plan (discretionary)
• PTO - Vacation, Sick and Personal days, and paid holidays
• Referral bonuses & Plum Benefits Discount Ticket Program?
• Lunch & Learn Programs
• Employee Recognition Program

Equal Employment Opportunity

The PromptCare Companies is committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination on the basis of race, color, age, national origin, religion, gender, gender identity, sexual orientation, pregnancy, marital status, genetic disposition, disability, veteran's status or any other characteristic or classification protected by State/Federal/Local laws. We foster a work environment in which diversity and inclusion are embraced, people are hired and advanced on their merits, and employees are treated with mutual respect and dignity.