Workplace Experience Manager

  • Mundelein
  • Medline Industries, Inc.
<p style="text-align:left;"><b>Job Description</b></p><div><div><div><p>Oversee and manage the Corporate Facilities Workplace experience at multiple sites. Primary areas of focus include, but are not limited to, overall Facility presentation, Mailroom, Reception, Transportation, Food and Beverage, Janitorial and other similar areas as assigned. The individual will have responsibility to ensure sites present at a high level of service accountability across various corporate functions and key vendor partnerships. Achieving an overall primary objective of providing a workplace that excels in being Clean, Orderly, and in Good Condition.<p><b>CORE JOB RESPONSIBILITIES:</b></p><ul><li>Develop and mentor direct reports (Coordinator Team, Reception Team, and Mailroom Team) through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies.</li><li>Oversee the selection and management of all workplace service contractors and vendors. Ensuring Service Level Agreements are met and work is completed in an appropriate and satisfactory manner. </li><li>Accurately plan budgets and ensure monthly budget adherence. </li><li>Lead and develop innovative programs and processes that enhance the workplace experience, increase employee engagement, and increase team efficiency and productivity. Identify cost saving opportunities when possible.</li><li>Manage and support capital projects, team strategic initiatives, and other key business directives.</li><li>Partner with internal stakeholders in various departments to identify, develop, and execute workplace strategies and programs that optimize the workspace, upgrade employee experience, and enhance productivity.</li><li>Lead the team in creating KPIs across all areas of focus to accurately represent successful performa</li></ul></div></div></div><div></div><div><div><div><b>Qualifications - Internal</b></div><div><p><b>Education</b><p>Bachelor’s Degree<p><b>Relevant Work Experience</b><p>At least 5 years of experience in facilities/workplace management; soft service delivery and/or hospitality experience a plus.<p>At least 3 years of experience managing people, including hiring, developing, motivating and directing people as they work.</p></div></div><div><div><span>Contact Name - Internal</span></div><div>Malnati, Gina</div></div><div><div><span>Contact Email - Internal</span></div><div>gmalnati@medline.com</div></div></div><p style="text-align:inherit;"></p><p style="text-align:left;"><b>Benefits</b> - Medline is committed to offering competitive benefits and a variety of choices to best meet the needs of you and your family. For employees scheduled to work at least 30 hours per week, this includes health and well-being, financial fitness, career development, paid time off and more. Employees scheduled to work less than 30 hours per week can participate in the 401(k) plan, access the Employee Assistance Program (EAP), Employee Resource Groups (ERG) and Medline Service Corps. For a more comprehensive list of our benefits, please click <a href="https://digital.alight.com/medline">here</a>.</p><p style="text-align:inherit;"></p><p style="text-align:left;">Every day, we’re focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what’s right to delivering business results, together, we’re better. Explore our Diversity, Equity and Inclusion page. can the underlined be a link to<span>  </span><a href="https://www.medline.com/about-us/inclusion-and-diversity/"><span><span><span><span class="WNX2">https://www.medline.com/about-us/inclusion-and-diversity/</span></span></span></span></a></p><p style="text-align:inherit;"></p><p style="text-align:left;">Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.</p><p style="text-align:inherit;"></p> <img src="https://ars2.equest.com/? response_id=1d5db6cc601713c843b29712b146e9a1&view" alt=" " width="1" height="1"/>