Real Estate Client Care Manager

Leslie McDonnell Team is a small business in Libertyville, IL 60048. We are customer-centric, fast-paced and fun.

Our work environment includes:

• Casual work attire

Growing Top producing real estate team looking to add a Client Care Manager to our amazing team. Candidate must be a Lake County (IL) resident, and able to work in a fast paced, professional environment.

Duties will include:

• Answering phones- you will often be the first point of contact for our clients and must be able to provide EXCELLENT customer service at all times.
• You will need to be a good listener and take detailed phone messages.
• Accurately distributing messages
• Entering caller/client data
• Addressing client greeting cards
• Helping both the Listing & Closing Managers with tasks as needed
• Other basic office duties
• Occasional errand running (dropping off lockboxes, brochures, home checks, etc)

We are looking for someone with the following skills/attributes:

• Must be  extremely  computer savvy.
• Must be familiar with Microsoft Office Suite.
• Possess  EXCEPTIONAL  attention to detail. We are a multi-million-dollar real estate team and there is  little  margin for error in our office.
• Spectacular organizational skills.
• Able to multi-task effectively and efficiently.
• Must be a quick learner and an excellent problem solver.
• Possess a willingness to do what it takes to get the job done, at times having the ability to think outside the box.
• Possess excellent customer service skills.
• Ability to work both independently and as a team.
• Must have excellent communication skills both verbally and written.
• Flexibility to respond to emails outside of typical business hours as needed.

Previous experience in real estate preferred.

****Please attached resume when responding to this posting****