Sales Representative / Account Manager

Are you a detail-oriented people-person who enjoys working with team members from all departments to help ensure our customers’ success? Strongly-skilled at communications and follow-through? Apply now!

What You’ll Be Doing:

Maintain sales activities relating to developing customer relationships and monitoring customer satisfaction. Improve response times to customers and participate in customer visits, produce quotations, manage pricing, and support sales in various programs and projects to sell products and services. Within markets assigned, collaborate with appropriate resources, i.e. other departments, internal and external business partners and collaboration with sister companies to progress the selling processes.

Essential Duties and Responsibilities include the following. Others as assigned.

• Coordinate sales activities for assigned customers. Communicate on behalf of the customers by conveying the general spirit momentum of customers.
  • Reporting forecast information from gathering information from sales force.
  • Assist in set up of customer visits and travel to customer sites for meetings and sales calls as required.
• Manage and implement customer pricing
  • Negotiating quarterly pricing and as part of quote follow-up.
  • Responsible for quoting of existing business (quarterly pricing and projects).
  • Establish / maintain market pricing database.
• Produce quotations for existing business and disseminate key quotations to sales engineers, field sales reps and manager.
  • Evaluate inquires and information from estimates to develop cost effective profitable solutions
  • Initiate request for estimates (RFE) and Material requests based on input from self and Sales Engineers.
• Support customer service and production planning with communicating delivery requirements and representing customer requirements, issues and concerns into the planning process.
  • Investigate and resolve customer inquiries and coordinate RFC resources to resolve customer complaints
  • Effectively manage customer relationships
• Initiate New Product Meeting Information.
  • Represent sales as project launch liaison and provide project updates to Sales Engineers
• Initiate and track Customer Satisfaction Surveys at the plant level with required documentation.
• Develop and maintain Sales Action Plans
• Attend trade shows as needed.
• Travels as needed

Schedule: This position will primarily work eight or more hours per day, five days per week based on business needs and will primarily be day-time hours but may occasionally work or travel nights and weekends for events and special projects.

This is an onsite, remote-flexible position.

Qualifications

• Experience in sales, customer interaction experience or equivalent years of customer interaction and manufacturing experience.
• Bachelor's degree or 5-7 years of equivalent experience/training
• Proficient with computers, including strong skills in Microsoft office products
• Detail-oriented with ability to utilize data and tools to quote and estimate to customers.
• Ability travel domestically and/or internationally.
• US Person as defined by ITAR/EAR
• Ability to work onsite and a reasonable commute to Shelbyville, KY

Preferred:

• Experience in the metal manufacturing industry working in production planning, sales, customer service, estimating or quoting roles.
• Familiarity with or knowledge of metals, roll forming or metal forming processes.
• Experience with ERP and/or sales software tools
• Experience selling specialized/custom products
• Degree in Engineering or Master’s degree

Who We Are

voestalpine Roll Forming Corporation, or RFC as we call it, supplies custom roll formed metal components into several industries including Aerospace, Construction, Material Handling, Off-Highway, Office Furniture, Solar and Transportation. In 2000, Roll Forming Corporation was acquired by globally leading technology group voestalpine AG and became part of the Metal Forming, Tubes and Sections division. Today, voestalpine Roll Forming Corporation has seven production facilities across three states with five facilities and headquarters located in Shelby County, Kentucky and one facility each in Pennsylvania and Indiana.

What We Offer You

• Several great benefit plans, including multiple health insurance options, vision, dental, life, short-term and long-term disability coverage, health-saving accounts, or flexible spending account
• 401K or 401K Roth up to 6% Match
• Quarterly Profit-Sharing Bonus.
• Apprenticeship programs & tuition reimbursement opportunities
• Leadership training opportunities
• TogetherWeCare, a philanthropic volunteer program that allows employees to support their community while on company time
• Countdown to Zero, a global environmental impact initiative that strives to make our work environments more efficient and environmentally friendly

voestalpine Roll Forming Corporation is an At Will employer. Employment will be at-will, which means that either the employee or the employer may terminate the employment relationship at any time, with or without prior notice, and with or without cause.

Roll Forming Corporation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, and any other federal, state, or locally protected classifications. Please contact us at RFC.HR@voestalpine.com if you require any alternate application form or accommodation during our hiring process due to disability.