Spa Associate

  • New Baltimore
  • Hand E Stone Chesterfield
Job Description Job Description Hand and Stone in Chesterfield Township are currently seeking candidates who are passionate about sales, as well as health and well-being. Hand & Stone Massage and Facial Spa is a national franchise specializing in massage, facial, and hair removal services. With over 450 locations, the Hand & Stone brand is a leader in the membership-based spa service industry.
We are looking for someone local to the area and looking for a long-term role in a stable and positive environment with growth opportunities. Our Spa Associates are a critical link in ensuring that our customers' experience in our spa is exceptional! Candidates with prior experience in sales or a membership-driven environment are ideal but not required.

The primary Qualifications and Requirements of this role include, but are not limited to:
  • Provide excellent customer service to members/guests
  • Welcome and greet members/guests upon arrival
  • Answer phones, book appointments, sell memberships, gift cards and upgrades
  • Follow proper filing procedures/file maintenance
  • Promote health/wellness benefits of massage therapy
  • Maintain a professional and clean work environment & appearance
  • Positive, energetic attitude
  • Team player
  • Be willing to take initiative in picking up new tasks around the spa
  • Ability to multitask
  • Perform various other duties as assigned
Whats in it for you?
  • Hourly wage plus commissions and bonuses
  • Flexible schedules
  • Professional and safe work environment
  • Employee discounts
  • Employee rewards program/employee referral bonus
  • Contests
  • Training
Job Requirements:
  • Knowledge of Microsoft Office applications, Spa Soft (will train), and basic accounting principles.
  • Excellent personal appearance, and good verbal and written communication skills.
  • Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
  • Sales Experiences