Smart Home Professional Service Manager

  • Stilwell
  • Naturally Wired
Job Description Job Description Benefits:
  • Great Work-Life Balance
  • Commissionable Opportunities
  • Paid Holidays
  • Paid Vacation
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company car
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Signing bonus
  • Training & development
  • Vision insurance

Experience required with any of these brands: ELAN/Nice, Control4, Savant, Crestron, Vantage, AMX, RTI, URC, Clare, Lutron, Alarm.com, Total Connect, Z-Wave, Zigbee, or similar

Benefits
  • $65,000 to $85,000 starting salary, depending on experience
  • Competitive Salary and Benefits Package

Job Summary
The Service Manager troubleshoots, repairs, and performs advanced setup and programming of networking, audio, video, home theater, security, surveillance, lighting, and other "smart" systems.
  • Onsite and remote troubleshooting of electronic components
  • Proper documentation and configuration of all equipment and interactions
  • Daily interaction and communication with clients
  • Daily interaction and supervision of technicians and installers
  • Full-time position (Mon-Fri and 7:30am-4:30pm)

Job Requirements
  • Excellent customer service and client relations
  • Organized, professional, and efficient
  • Proficient with Windows and/or MacOS
  • Knowledge with iOS and/or Android
  • Superior troubleshooting and diagnostic skills
  • Excellent judgement calls and problem solving skills
  • Leadership, teaching, and training skills
  • Valid driver's license
  • Clean driving record and background check

About Us
Naturally Wired is a locally owned and leading technology integration company, serving the entire Kansas City metropolitan and surrounding areas since 1995. We provide elegant, high-performance, simple-to-use, and affordable technology solutions for residential and commercial projects. This includes smart home & office automation, audio/video entertainment, security systems, video surveillance, wired & wireless (Wi-Fi) networks, lighting control, motorized shades and draperies, structured wiring, component racks, entertainment furniture, central vacuums, and more.