Store Team Leader - San Leandro, CA

Location: Location: Store Team Leader - San Leandro, CA

in

San Leandro, CA

at

Party City

Location: Experience: Not Specified

Job Description Come Join The Party! Cultivate a Customer Centric, Engaged Team

As a Store Team Leader, you will bring our service model to life, which is friendly, easy, and accurate.

You will have full accountability to hire, train, coach, and develop your Store Team to deliver on our promise to be Customer First.

You will lead your Store Team in delivering friendly in-store and curbside shopping experience and reinforce exceptional customer service behaviors with recognition and praise.

You will ensure your Store Team provides the ultimate balloon experience for our customers.

You will leverage technology to enhance the customer's experience.

You will enable the Store Team to thrive in a fast-paced environment by role modeling an It Can Be Done attitude, establishing a culture of inspiration and showing commitment to the organization's goals and strategies.

You will be responsible for creating an environment that promotes Team Member engagement and retention.

You will invest your team's time in training strategies and initiatives to enhance your Store Team's skills and capabilities.

You will create sustainable talent plans to fuel continued team growth. Drive Results and Efficient Operations

You will be responsible for executing best-in-class sales and service strategies to deliver sales, profit, and service targets.

You will leverage and understand all your business reports to make daily decisions.

You will drive sales growth in core businesses, balloons and omnichannel services.

You will oversee all aspects of merchandising and inventory replenishment.

You will manage payroll and store profitability.

You will be responsible for store planning, scheduling, and task prioritization.

You will lead an operationally efficient store, enabling a sales and service culture.

You will provide services and solutions that drive customer loyalty.

You will always prioritize customer interactions over tasks. Job Requirements Physical Requirements *

The replenishment process requires you to lift, push and pull up to 25lbs daily.

• Cleaning, store recovery, setting plan-o-grams and maintaining endcaps
  
  Climbing ladders to re-stock and obtain merchandise for our customers
  
  Ringing transactions on a register *
  
  Utilizing our helium system to fulfill customer orders
  
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