Program Manager - Legal Operations

Intuit’s Legal, Compliance and Policy Organization (LCPO) is seeking a Program Manager - Legal Operations to join our growing operations team in a newly created role. We are looking for a candidate with broad legal operations experience, including technology implementation, project management, e-billing and outside counsel management, legal system administration, process development and improvement, and legal workflows/automation. The right candidate will be energized by leveraging generalist experience to shape a new role, comfortable being a thought partner across the organization, and has demonstrated experience leading projects end-to-end. Are you passionate about helping teams scope and implement new tools? Have you led projects from start to finish? Are you familiar with multiple aspects of a mature legal ops program? If so, we’re interested in meeting you! We believe diversity and inclusion among our teammates produces better results and is critical to our success as a global company. We are committed to recruiting, developing, and retaining the most talented people from a diverse candidate pool. This role is hybrid with on-site expectations of 2-3 days per week in Mountain View, California. Responsibilities

End-to-end implementation and management of LCPO systems, including CLM, ELM, GRC and workflow automation solutions Support or lead cross-functional discussions with LCPO leads and strategic partners from separate business units to document business needs and dependencies Leverage understanding of common metrics associated to efficient department operation to drive relevant and accurate data collection Partner with LCPO operations peers to design effective change and knowledge management programs Partner with LCPO operations peers and FP&A to support our outside counsel program, including matter management, e-billing/invoicing, budgeting and accruals, and dispute resolution B.A. or B.S. degree 5 years in-house experience in the areas of legal operations program management 5 years in-house experience managing common LegalTech tools (Contract Lifecycle Management, Matter Management, eBilling, Governance, Risk and Compliance, Entity Management, etc.) 5 years in-house experience project managing LegalTech implementations and improvements Prior experience with Project Management tools such as Jira, Smartsheet, and Asana Demonstrated understanding of Project Management processes, strategies, and methods Excellent time management and organizational skills, and expertise in establishing frameworks for others Ability to communicate effectively with technical and non-technical audiences Demonstrated experience working independently and as part of a team

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