Patient Service Specialist

Overview:

Kessler Rehabilitation - Outpatient Center

Patient Service Specialist

Front Desk Receptionist Position

-$1500 sign on bonus-

Location: West Orange, NJ!

Status: Full Time (40 Hours)

Shifts: Monday - Friday, 40 hours a week, hours vary based on center

Kessler Rehabilitation Center is the outpatient network of Kessler Institute for Rehabilitation, one of the nation's leading rehabilitation hospitals. Founded in 1948, Kessler has continued to expand its programs and services to meet the growing demand for quality outpatient physical and occupational therapies. Today, Kessler has more than 90 centers in 13 counties across New Jersey, and treats more than 38,000 patients each year.

By carefully integrating clinical expertise, experience and leading-edge technologies, Kessler helps to optimize the recovery of individuals with orthopedic, sports and work-related injuries, musculoskeletal and neuromuscular conditions and other physical rehabilitation needs.

Kessler is not only committed to the health and quality of life of its patients, but to the well-being of its communities. Our centers host a wide range of free educational events, screenings and seminars and offer programming to local schools and colleges, libraries, community organizations, youth centers, sports and recreation leagues, and other groups.

Responsibilities:
Greets patients with exceptional customer service to create a positive patient experience
Answers phones
Ability to Multi-task in a high volume setting
Insurance verification and pre-authorization
Schedules patients appointments and checks them in at arrival
Collection of co-pays
Daily cash balancing and weekly banking deposits
Patient intake and data entry to ensure proper billing
Complete daily billing reports and work with central billing office (CBO)
Communication and teamwork with clinic staff as well as all supporting departments to create an enjoyable, seamless experience
Qualifications:

Minimum Qualifications

HS diploma or GED is required
Customer service experience required

Preferred Experience

Customer service experience preferred
Knowledge of insurance verification preferred
Healthcare, Medical, Dental office administration preferred
Additional Data:

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.