Office Support Specialist - Western Nebraska Veterans' Home Scottsbluff

<b>The work we do matters!</b> <br> <br> <b>Hiring Agency:</b> <br>Veterans Affairs - Agency 28<br> <br> <b>Location: </b> <br>Scottsbluff, NE<br> <br> <b>Hiring Rate:</b> <br>$16.277<br> <br> <b>Job Posting:</b> <br>JR2024-00007716 Office Support Specialist - Western Nebraska Veterans' Home Scottsbluff (Open)<br> <br> <b>Applications No Longer Accepted On </b>(If no date is displayed, job is posted as open until closed):<br> <br> <b>Job Description:</b> <br>$16.277/hr. PLUS $3/hr differential for every hour worked, equals $19.277 per hour worked! <br>Work schedule - Monday thru Friday 8:00 a.m. to 5:00 p.m. excluding State Holidays - Full-Time Position.<br> <br>Serves as a first point of contact to those entering the Western Nebraska Veterans' Home. Provide quality customer service at facility's main entrance; answer the facility switchboard and operate public address systems, radios, paging systems, e-mail and other devices to facilitate communication; greet visitors, members and staff; provide information; direct inquiries; maintain logs; provide surveillance of weather conditions and facility alarms; announce and report emergency codes; sort, weigh and post mail; process photocopying requests; scanning documents; filing; process reservations.<br> <b>Knowledge, skills and abilities</b> <br> <b>Knowledge of:</b> The practices, procedures, and equipment used in secretarial/clerical support operations; record keeping practices and database management; administrative reporting formats; customer service processes and principles; the program-administrative policies and guidelines; specialized processes and terminology associated with assigned work; grammar, punctuation, spelling, and composition for general business and specialized purposes; word and data processing software.<br> <br> <b>Ability to: </b>Communicate in person and by telephone, email, and correspondence to exchange information and ideas; interact effectively with persons of diverse backgrounds; summarize technical data and results of research and tracking activities into reports; prepare, proofread, and correct errors in information, documents, reports; understand and apply instructions and program-administrative policies and directives; implement decisions made and take actions selected by others to achieve work objectives, performance goals, and priorities; learn the organizational structure, mission, and activities of the employing agency; learn agency policies and procedures pertinent to the work assigned; maintain confidentiality; maintain accurate records and documentation. Work well under pressure and remain calm in emergency situations; make independent decisions when circumstances warrant such action. Adapt quickly to changes in procedures.<br> <br> <b>Requirements/ Qualifications</b> <br> <br> <b>Minimum Qualifications:</b>Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.<br> <br> <b>Preferred Qualifications: </b>Two years of experience or training in a high traffic front office area doing the following: switchboard operation; experience maintaining a fi ling system, working with Microsoft applications, monitoring fire alarm system, providing service to physically/mentally challenged individuals.<br> <br> <b>Other: </b> <b>Must be at least 18 years of age</b> <br> <br> <b> <br> <b>Benefits</b></b> <br> <br>We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.<br> <br>Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits<br> <br> <b>Equal Opportunity Statement</b> <br> <br>The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.<br> <br> <b>Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.</b><img src="https://counter.adcourier.com/YmJnZW5lcmljLjUxNzIzLjEyNTI0QG5lYnJhc2thZ292Y29tcC5hcGxpdHJhay5jb20.gif">