.. by email and phone; Address client questions and needs related to their learning experience on the online learning platform; Work through the hundreds of weekly cases and address participant needs quickly, thoroughly, accurately, and professionally; Accurately identify, troubleshoot, and flag issues .. read more
[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients; Become a VERO product expert, always curious to discover how to best use the product to achieve customer outcomes; Identify and report bugs, surface product feedback, and collaborate with the product team to advocate for client satisfaction; Accurately and efficiently complete application review tasks for clients...Hiring Fast >>
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