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Orlin & Cohen Orthopedic Group is the premier and fastest-growing orthopedic practice on Long Island, providing comprehensive care that helps thousands of our neighbors live more active lives, free from pain. Orlin & Cohen is one of the largest orthopedics practices in the region, with over 20 offices in Nassau and Suffolk Counties, Queens, and Staten Island, we have been in business for more than 25 years and have over 1200 dedicated healthcare employees in our care. Team members enjoy competitive salaries, exceptional medical benefits, and generous PTO.
Full-Time Opportunity! Monday - Friday (8am-4:30pm)
*Experience in EMR systems
*Knowledge of medical terminology preferred
*Knowledge of HIPAA privacy laws preferred
General Summary: Processes medical-legal documents, insurance data, and correspondence requests, in conformance with federal, state, local statutes, healthcare system and department protocol. Utilizes computerized health information system. Operates computer to process, compile, maintain and retrieve health information. Involves answering patient calls, accessing records in EMR system, and directing patients on how to records in the patient portal.
Essential Duties:
Performs filing, sorting, organizing of patient records, information, and mail.
Answer heavy volume of incoming phone calls.
Request patient medical records for provision of supporting documentation for billing collection purposes.
Provides exceptional customer service abilities towards patients and colleagues.
Multitasking and managing multiple responsibilities in a fast-paced work environment.
Ability to work alongside and with a team.
Knowledge of state, federal, local and company legal protocols and process of medical record keeping.
Adhere to HIPAA regulations and obligations of law regarding patient information.
Marginal Duties:
Perform general clerical duties.
Maintain office and desk space clean and organized.
Contributes to a positive and caring workplace culture.
Education:
High school diploma or general equivalency diploma (GED).
Higher education accepted, not required.
Experience/Qualifications:
Minimum one year of experience in a medical records position preferred.
Minimum one year of experience working in a medical facility or related field.
Performance Requirements:
Knowledge:
Knowledge of health care field and medical office protocols/procedures.
Knowledge of individual responsibilities to adhere to HIPAA regulations.
Knowledge of basic medical office practice operations is preferred.
Skills:
Ability to use multi-line phone system, including transferring calls.
Ability to follow direction, organize, and prioritize tasks at hand.
Ability to speak clearly and articulate to be heard by callers and patients.
Abilities:
Listens carefully and elicits appropriate information to check in patients, route calls, and direct patients efficiently and courteously.
Prevents, calms, or defuses irate callers and patients by working with them to identify concerns and properly resolve problems
_ Thank you for your interest in working with Orlin & Cohen! _
**The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, budget and internal equity).**
*We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Job Type: Full-time
Pay: $20.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Application Question(s):
Please describe your experience in medical records.
Education:
High school or equivalent (Required)
Experience:
Medical records: 1 year (Preferred)
EMR systems: 1 year (Preferred)
Ability to Commute:
Lynbrook, NY 11563 (Required)
Work Location: In person
