Manager of Member Services

  • Perryville
  • Citizens Electric Corporation
Job Description Job Description

Our Member Services Manager provides education and marketing to members regarding CEC's programs and services. Acts as primary contact for large industrial members and other key accounts. Utilizes their technical knowledge of the electric utility industry to work with members on utilization, new projects, and energy audits. Participates in legislative and regulatory activities that impact CEC. Represents CEC within local organizations and electric industry associations. Ensures a high level of service to all members by maintaining effective billing and collection functions, safeguarding members' personal information, responding to member concerns, tracking member satisfaction, and communicating with members effectively via publications and other media. Responsible for the supervision of Member Services employees.

If you have a great attitude and enjoy serving others, this role may be for you. Apply today! We look forward to meeting you!

Citizens Electric is a not-for-profit corporation operating as an electric cooperative, servicing over 27,000 members in six counties in Southeast Missouri. Given the Corporation's large industrial load, it is the largest Missouri co-op by KWH sales.