Landscape Account Manager

 Landscape Manager

Sales 

• Create schedule of approved work  
• Communicate date of install to customer and  NCTC staff
• Communicate with NCTC personnel involving the project about any info/concerns related to job
• Assisting with quoting, job needs or meeting on site for pricing/quoting assistance
• Assist team members and double check job quotes to be completed and correct
• Follow up with clients for proposed work and meeting on site when required
• Follow up with measurements 
• Revise quotes
• Revise plant materials and materials list as provided and adjust if necessary prior to order
• Follow with Sales or NCTC representative involved in project for any questions or concerns that may arise during install process
• Follow up with customers for satisfaction when job is complete

Production

• Inspect sites for readiness and measure for sod and materials if required
• Order materials required and set up deliveries as necessary 
• Review materials, measurements and requirements or any other needs prior to start of install 
• Follow up with hardscape jobs (Ryan) for landscape completion if needed
• Coordinate with other contractors and/or clients when needed
• Provide direction, guidelines and/or training for projects as needed and work with crews when necessary
• Set up daily jobs, crews and equipment for production
• Inspect and follow up on proper safety measurements for crews, equipment, proper load of materials, and operation (daily)
• Assist crews in setting up the job and lay out as necessary 
• Ensure job/contract/employee compliance depending on the project
• Picking up materials or plant material when needed or missed on quotes
• Follow up with any missing materials or tools 
• Follow up with crew for progress, completion time, and deadlines
• Inspect for quality and thoroughness of job in progress
• Make sure crews are coming back safely and in a timely manner 
• Follow up with crew leaders for proper documentation and fuel logs of the jobs/equipment 
• Inspect and follow up on proper equipment operation and maintenance and repairs as needed

Personnel 

• Follow up and implement payroll for weekly pay
• Follow up with employees attendance, attire, and behavior 
• Ensure employees compliance with company policies
• Serve as a liaison between HR and employees
• Conduct safety tailgate topics on a regular basis 
• Provide employees with feedback, instructions and training as building tool for a career path
• Conduct employee reviews and disciplinary action
• Offer employees feedback and encouragement for morale building

Administrative 

• Ensure proper pricing of jobs to be produced and set up budget hours for jobs
• Track all job expenses and income in spreadsheet provided
• Attend monthly company meetings 
• Attend weekly check-ins
• Attend on site meeting with clients when required 
• Provide ownership with regular updates on job progress - completion and billing info or changes
• Provide ownership with regular updates on personnel, production, needs/requirements or equipment as needed
• Make sure in contact with office to get work deposits 

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