.. needs related to their learning experience on the online learning platform; Work through the hundreds of weekly cases and address participant needs quickly, thoroughly, accurately, and professionally; Accurately identify, troubleshoot, and flag issues as they occur; Promptly escalate more complex problems .. read more
[Customer Service / Remote] - Anywhere in U.S. / Up to $27 per hour + overtime & benefits / 4 day work week - As an Operations Support Associate you'll: Be the main point of contact providing day-to-day support for Imagen's clients and clinicians; Triage calls, email and chat messages from all customer facilities as well as internal clinicians; Monitor clinical systems to ensure the operation is achieving its targets; Ensure that all calls, issues, and tasks are tracked in Imagen's systems and driven to resolution; Facilitate provider communication on critical patient findings for imaging procedures...Hiring Fast >>
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