.. timely information; Process policy changes and updates in the system; Handle incoming calls and emails from customers regarding policy inquiries and claims; Collaborate with team members to resolve customer issues and ensure customer satisfaction; Maintain customer records and update information as needed; .. read more
[Customer Support / Fully Remote] - Anywhere in U.S. / Up to $23 per hour / Medical, dental & vision / 401k / PTO - As a Customer Service Specialist you'll: Communicate with customers via online live chat, answer emails and phone calls, and/or respond to customers on social media; Analyze and anticipate customer needs and recommend appropriate solutions or products; Make judgment calls to efficiently resolve customer issues, ensuring satisfaction; Work with various teams to deliver a cohesive customer experience; Maintain accurate and detailed records of customer interactions and transactions...Hiring Fast >>
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