.. and phone; Address client questions and needs related to their learning experience on the online learning platform; Work through the hundreds of weekly cases and address participant needs quickly, thoroughly, accurately, and professionally; Accurately identify, troubleshoot, and flag issues as they occur; .. read more
[Customer Support / Remote] - Anywhere in U.S. / Up to $57K per year - As a Customer Service Associate you'll: Handle incoming and outgoing customer interactions efficiently, with high quality, and via a variety of communication channels (e.g. phone, email, chat, fax, etc.); Provide accurate information and expertly guide people to achieve their task or goal; Address customer issues, troubleshoot, and follow-through to ensure full resolution; Create and maintain accurate and detailed records of customer interactions, handling sensitive data appropriately and according to established procedures and best practices...Hiring Fast >>
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