Front desk receptionist

Job Description Job Description Benefits:

• 401(k)
• Bonus based on performance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Summary:
We are seeking a reliable and experienced Dental Front Desk Receptionist to join our dental practice. The ideal candidate will be responsible for handling all front desk duties and providing excellent customer service to our patients. This role requires strong organizational skills, attention to detail, and a friendly demeanor.


Responsibilities:

• Greet patients and visitors in a courteous and professional manner
• Manage phone calls and correspondence (emails, letters, packages, etc.)
• Schedule appointments and maintain calendars for dental providers
• Verify and update patient information in the electronic health records system (Eaglesoft)
• Handle patient billing and payment processing
• Process insurance claims and coordinate insurance benefits
• Maintain cleanliness and organization of the reception area
• Assist with administrative tasks as needed (e.g., filing, photocopying, data entry)

Requirements:

• Proven experience as a Dental Receptionist or Front Desk Representative
• Knowledge of dental terminology, procedures, and insurance processes
• Excellent communication and interpersonal skills
• Proficiency in dental practice management software (Eaglesoft)
• Strong organizational skills with the ability to multitask
• Attention to detail and accuracy
• Ability to maintain confidentiality of patient information
• High school diploma or equivalent; additional certification in Office Management is a plus

Benefits:

• Competitive salary (commensurate with experience)
• Health insurance
• Paid time off
• Professional development opportunities
• Pleasant work environment in a modern dental practice

Application Process:
Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining our team. We look forward to reviewing your application!