.. and Registered Technologist (RT) registration issued by the American Registry of Radiologic Technologists (ARRT), and Computed Tomography (CT) registration issued by the American Registry of Radiologic Technologists (ARRT) needs to be obtained within 18 months, and Basic Life Support (BLS) for Healthcare .. read more
Customer Service Department Manager
Pay from $80,000 to $90,000 per year
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Fast, friendly, and customer-focused - thats what makes Ulines customer service legendary! As a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love.
Better together! This position is on-site, and we are looking for people who share our passion.
Position Responsibilities
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Train Team Leads to provide top-notch customer service and build a positive team environment.
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Manage the daily activities of various Customer Service departments.
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Partner with other Managers and with Team Leads to enhance team performance.
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Evaluate team procedures and identify areas for improvement.
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Review performance reports and suggest ways to increase efficiency.
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Resolve escalated customer issues promptly.
Minimum Requirements
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Bachelors degree.
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3+ years of customer service management experience.
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Demonstrated ability to effectively coach and develop a high-performing team.
Benefits
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Complete medical, dental, vision and life insurance coverage and other wellness programs.
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401(k) with 6% employer match. Multiple bonus programs, including profit sharing.
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Paid holidays and generous paid time off.
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Tuition Assistance Program that covers professional continuing education.
Employee Perks
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First-class fitness center.
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Beautifully maintained walking trails.
About Uline
Uline, a family-owned company, is North Americas leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.
Uline is a drug-free workplace.
EEO/AA Employer/Vet/Disabled
#LI-AS6
#LI-IL001
(#IN-KNMANC)
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