ERP Systems Administrator - 4 LOCS

  • Alford
  • Navitrtners
Job Description Job Description

Title: ERP Systems Administrator

General Characteristics:

  • Responsible for ensuring the performance and reliability of ERP systems.
  • Performs troubleshooting for hardware, software and system problems that involve ERP modules. Participates in projects to implement or enhance ERP systems and applications.
  • Works with database administrator and ERP development team in defining user requirements, coordinating system-wide updates and installing upgrades and patches for ERP systems.
  • Provides recommendations for enhancements/changes that may involve custom design, optional and third-party products to improve the efficiency and effectiveness of ERP systems.
  • Maintains ERP systems security through user profile management, creates and updates access permissions and maintains user accounts.
  • Monitors and maintains performance metrics for system features, recommends and takes corrective/preventive actions.
  • Participates in the design, development and implementation of test and production objects.
  • Performs configuration, change management and testing activities as required.
  • Consults users on technology changes that will impact work processes.

Dimensions Education:

  • Bachelor’s Degree in Computer Science, Information Systems, or another related field.
  • Or equivalent work experience.

Experience:

  • A minimum of 3 years of business and/or ERP implementation experience.
  • Experience with systems and database administration.

Complexity:

  • Intermediate professional level role.
  • Works on multiple projects as a project team member, occasionally as a technical leader. Responsible for maintaining ERP systems and applications, supporting and training users for ERP system(s) and applications usage.
  • Works on small to large, complex projects that require increased skill in multiple technical environments and knowledge of a specific business area.
  • May coach more junior technical staff.