Director, Client Technology Services

The Director of Client Technology Services is an experienced IT leader who coordinates a wide range of technology support to faculty, staff and students, providing technological oversight and general supervision of employees within the Client Technology Services unit. This position reports directly to the Assistant Chancellor for Learning and Information Technology/Chief Information Officer (CIO).<br><br>The Director of Client Technology Services coordinates services including IT help desk, PC repair, computer labs and the student laptop program (eStout). The ideal candidate must be an innovative and dynamic individual with demonstrated hands-on IT skills, supervisory experience, and outstanding leadership skills. The position requires excellent communication and interpersonal skills and a commitment to working in a team environment.<br><br>UW-Stout is Wisconsin's Polytechnic institution. As such, we pride ourselves on innovation and service to our students, staff, and faculty. UW-Stout has offered the eStout laptop program for 20 years. We value strong leadership and a spirit of collaboration and customer service in working with this program.<br><br>This position requires work to be performed on location at the University campus in Menomonie, Wisconsin. This position may offer the ability to work remotely one (1) day per week, after completion of a training period, successful on-the-job performance, and approval per the universitys telecommuting policy.<br><br><b>Anticipated start date in August 2024.</b><br><br><b>QUALIFICATIONS</b><br><br>Minimum / Required<br><br>Associate degree or equivalent experience. Experience with management and supervision. Experience troubleshooting client technology issues. Broad knowledge of endpoint technologies. Excellent customer service skills when working with internal and external stakeholders. Excellent organizational skills. Strong interpersonal and communication skills.<br><br><b>APPLICATION INSTRUCTIONS</b><br><br><b>Complete applications received by end of day, Sunday, July 2, 2024 are ensured full consideration. </b>Applications submitted after this time may be reviewed at the discretion of the search committee.To view the full posting details, click on the <strong>APPLY</strong> button or go to:https://www.uwstout.edu/about-us/careers-jobs<br><br><b>ADDITIONAL INFORMATION</b><br><br>The salary range for this position at UW-Stout is $75,000-$87,000. UW System provides an excellent benefits package including participation in the Wisconsin State retirement plan, demonstrating our commitment to the diverse needs of our employees.<br><br><ul><li>Benefit Details: https://www.wisconsin.edu/ohrwd/benefits/download/quickguidefasl.pdf</li><li>Health & Retirement Contributions Estimator | Employee Benefits (wisconsin.edu)</li></ul><br>Be a part of the future at UW-Stout. Learn more at https://www.uwstout.edu/about-us<br><br>All qualified candidates meeting application requirements will receive consideration for employment and will not be discriminated against. As an equal employment opportunity and affirmative action employer, UW-Stout welcomes applications from individuals from diverse groups; veterans, individuals with disabilities and from historically excluded populations.<br><br>Employment is contingent upon the final candidate successfully completing a criminal background and reference check process.<br><br><strong>Applicants must be authorized to work in the United States. Sponsorship is not available for this position.</strong><br><br>recblid 4t4dgzinnpw5j5yigqxbwaerhjmtb6