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At
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, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.
We are currently seeking a
Level 5 Technical Support
to join our client’s team
onsite
in San Jose, CA.
Duties and Responsibilities:
Performing general Linux server administration tasks
Troubleshooting hardware systems, managing enhancements / upgrades to Lab / data center system (physical racking and stacking activities), and installing server systems and related components such as networking and storage equipment
Work with Network, Lab Compute, End users (system owners), etc.
Assist with network setup or VM migration or storage / system setup
Work with project manager for specific tasks such as systemIP or DNS change
Maintain a safe lab environment with strict inventory control processes
Skills and Qualifications:
Minimum 5+ years of direct I.T. industry experience
Minimum 3 to 5+ years of experience with Linux and / or Data Center hardware
Knowledge of computer diagnostics and installation, to include hardware / software troubleshooting and networking
Demonstrated experience installing server systems and related components such as networking and storage equipment
Technical Knowledge - Win, Linux, WAN, Firewall, Virtual Machines, Network Storage, Servers, DNS, Active Directory
Familiarity with the operation and configuration of networking protocols, network card installation, switches, routers, and similar components
Knowledge of data center power systems and cable management preferred
Knowledge of IP-KVM and remote console products preferred
Must be capable of lifting 1U and 2U rack mounted servers up to 35 pounds and familiar with the use of pallet jacks and general data center safety procedures
Effective communication skills with ability to follow written instructions for hardware and software configurations
Ability to work in a fast-paced environment and offer effective solutions under tight deadlines
Strong problem-solving and root cause analysis skills
Strong attention to detail
Team player but able to work independently
Must have great communication skills
Flexible, able to jump off a ticket to take care of an urgent matter
$30.00 - $40.00 per hour
We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time.
e
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™ Supports Equal Employment Opportunity
e
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™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com .
CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.