Customer Service/Sales Support

Description We are offering a short term contract employment opportunity for a Customer Service/Sales Support professional in Secaucus, New Jersey. The role primarily involves managing customer accounts, processing applications, and handling inquiries within the retail e-commerce sector. The individual will be working closely with various teams and vendors, requiring strong skills in data entry and SAP. Responsibilities: - Efficiently handle customer credit applications while maintaining high levels of accuracy - Keep up-to-date and precise records of customer credit - Collaborate with credit, sales delivery teams to ensure smooth operations - Effectively manage tickets relating to inventory blocks, holds, and allocations - Regularly interact with sales representatives to manage accounts - Undertake thorough research to resolve complex customer issues - Monitor customer accounts and take necessary actions based on account status - Work closely with large vendors such as Cosco, Walmart - Show high attention to detail in all aspects of work - Handle contract creation and provide insights on the same. Requirements - Proficiency in Data Entry with high level of accuracy and speed - Experience in SAP software for efficient management of business operations and customer relations - Prior experience in Call Center Customer Service, demonstrating excellent communication and problem-solving skills - Familiarity with Retail E-Commerce, with the ability to manage online sales and understand consumer behavior - Strong interpersonal skills to effectively interact with customers and team members - Ability to handle customer complaints and provide appropriate solutions - Excellent organizational skills to keep track of all customer interactions, process customer accounts, and file documents - Ability to work under pressure and manage multiple tasks simultaneously - Strong written and verbal communication skills - Willingness to learn and adapt to new technologies and tools related to customer service and sales support. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .