Customer Service Representative - State Farm Agent Team Member

  • vandalia
Position Overview
This is a full-time, in office position.
M-F 8am-5pm

Are you looking for a FANTASTIC career opportunity? ? ?
A position where you can make above minimum wage?
A position in a fun, professional work environment?
A position with an option for advancement, if desired? ?


We are looking for an energetic professional that can help our business grow, by giving our customers first class customer service.

If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding opportunity with excellent income and growth potential.


Responsibilities


  • Answer phones, take payments, call on late pays, and assist customers with top notch service
  • Greeting walk-in customers and directing phone and foot traffic to appropriate associate 
  • Assisting customers with opening claims, and following up as needed
  • General policy changes
  • Pivoting to additional sales opportunities
  • Cold calling prospects and customers and setting up appointments with our licensed associates
  • Assist sales team by working closely with our underwriting partners
  • Maintain a strong work ethic with a commitment to achieve goals every day.
As a Team Member, you will receive...


  • Hourly pay plus commission/bonus
  • Travel incentives
  • Valuable Experience
  • On the job training
  • Fun, exciting, fast paced environment
  • Teledoc Health available after 90 days
  • Paid vacations
  • Opportunity to win travel/vacations
  • 401k after 1 year
  • Assistance with obtaining insurance licenses
  • Pay based on prior experience
  • Opportunity for advancement 
Requirements


  • Able to pass a background check
  • Motivated to make $$$
  • Available to work Mon - Fri 8-5
  • Dependable & Professional
  • Excellent communication skills - written, verbal and listening
  • Ability to strike up a conversation with a stranger
  • Willing to cold call 
  • Organizational skills
  • Detail oriented
  • Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.