.. revamped compensation package includes increased wages and annual tool allowance - along with a comprehensive benefit package that includes medical, dental, vision, paid time off, and 401k. Benefits Increased Wages ($19-40/hr based on experience) Tool Stipend Training & Pay Advancement Comprehensive .. read more
Job Description Job Description We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you! Compensation:
$87,000 - $100,000
Responsibilities:- Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
- Find patterns in customer complaints and bring them to the team for improvement
- Create records of customer interactions and follow up to ensure all questions have been answered
- Ensure customer account information is up-to-date
- Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
- Previous work in a customer-facing position
- Excellent active listening, interpersonal, and communication skills
- High school graduate, G.E.D. recipient, or equivalent
Our mission is to inspire the next generation with optimism, teamwork, and results. We adhere to our core values and have a people-oriented environment that is exciting and professional! We encourage personal growth for our associates as we expand our business into new markets. We offer advancement opportunities with promotions based on performance and experience. Hard work and having fun are what we're all about.
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