Clinical Manager- Adult Mental Health

  • The Dalles
  • Mid Columbia Center For Living
Pay Range: $7,218.02-7,807.01/month
FTE: 1.0(37.5 hrs/week)
Schedule: M-F 8:30 am-5:00 pm
FLSA Status: Exempt
Location: The Dalles

Mid-Columbia Center for Living (MCCFL) is a Certified Community Behavioral Health Clinic (CCBHC) that
specializes in providing services that are both trauma-informed and recovery-oriented to persons / consumers
with mental illness and addictions. Trauma-informed care includes safety, choice, collaboration,
trustworthiness and empowerment for both clients and staff. MCCFL serves Hood River, Wasco and Sherman
Counties and utilizes a consumer-involved, consumer-engaged and consumer-driven model. MCCFL provides
a whole-person care approach to adults and children to address both physical and mental health needs.
MCCFL offers a variety of programs including a mobile crisis unit, intensive case management, ongoing
counseling, community support, supported employment, jail diversion, hospital discharges, hearings and more.

General Statement of Responsibilities:
The Clinical Services Manager assumes responsibility for the development, implementation, administration and
evaluation of clinical services provided within a large Agency department. This position develops an effective
team to participate and promote mission and goals of the agency, and ensures that clinical documentation
meets Oregon administrative, CCO and Medicaid requirements.

Essential Responsibilities of the Classification: The following list represents the essential responsibilities of
the position. Other duties may be assigned.
• Participate in the MCCFL Management Team to develop, coordinate and prioritize MCCFL mental health
services.
• Ensure that clinical documentation is timely and meets Oregon administrative, CCO, and Medicaid
regulations and requirements. Ensure program/staff compliance with all applicable statutes, regulations,
policies and procedures and best and evidenced based practices for applicable clinical programs.
• Ensure effective and efficient use of staff and agency resources through targeted performance standards;
assure that department staff fully participates in program as outlined in work plans and audits. Participate
in Agency quality assurance and quality improvement activities.
• Ensure that staff and program meet minimum patient care productivity requirements as may be set by the
Agency to meet requirements of outside funding and/or reimbursement sources.
• Develop and facilitate new programs and clinical practices that meet standards of Evidence Based
Practices as defined by the State of Oregon and SAMSHA. Develop and recommend new and revised
rules, policies, procedures, goals and priorities to respond to agency and program needs.
• Prepare bi-annual plans as required by agency and State of Oregon requirements.
• Ensure that department staff follow all electronic health record and management information system
procedures; participate in ongoing system planning, development and training.
• Develop and monitor budgets for assigned programs in collaboration with the Accounting Manager.
Participate in the development of revenue through grant applications, client collections, procurement of
contracts, etc. as appropriate.
• Serve as trainer and consultant to other state and regional programs as approved by the Executive
Director.
• Participate (as needed) in agency emergency services on a 24-hour, rotating basis. Includes telephone
consultation, crisis intervention, and pre-hospital screening examinations.
• Attend community partner meetings as appropriate to keep the community informed, knowledgeable, and
involved in outpatient mental health services provided by MCCFL. Attend relevant meetings at state,
regional, or local level as needed.
• Regular and reliable attendance; professional communication; maintaining confidentiality.

Job Specifications:
Any combination of experience and training that demonstrates the ability to perform the duties of the position is
qualifying. This would typically include:
• Master’s degree in psychology, social work, counseling, or related field and appropriate state license or
certification; AND
• Five (5) years’ post-Master’s experience in behavioral health which includes at least three years of clinical
supervision of other professionals including program supervisors. Experience in rural service delivery a
plus.
• Must possess professional licensure in the State of Oregon as an LCSW, LPC, or Psychiatric Nurse
Practitioner; or must have the ability to obtain State licensure within six months of hire.
• Experience in the administration of public mental health programs in Oregon is strongly preferred.
• Alcohol and Drug Counselor Certification (CADC II or III) and/or experience in dual diagnosis are preferred.
• Incumbent must obtain certification as an investigator and/or non-medical examiner for court in the
procedures of involuntary commitments.
• Must possess a valid Oregon or Washington Driver's License, maintain an acceptable driving record and
be insurable for occasional client service purposes and also for travel between business office for meetings
and/or trainings. (An alternate source of reliable transportation may suffice.)
• Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance
with OAR 407-007-0200 to 407-007-0370.
• Ability to respond outside of regular office hours as assigned; ability to carry after-hours telephone.

Other Required Knowledge, Skills and Abilities:
Knowledge: Strong knowledge of the full spectrum of behavioral health services including outpatient,
residential, acute care, case management and recovery services; strong knowledge of administrative practices
(e.g., management, budget, and personnel practices). Knowledge of the practices, principles and philosophy
of best and evidenced-based behavioral health treatment practices; knowledge of Feedback Informed
Treatment (FIT) and trauma-informed care; thorough knowledge of a variety of other treatment methods;
knowledge of program planning, development and coordination at a variety of care levels; knowledge of clinical
documentation standards and practices; knowledge of electronic health records and management information
system processes and procedures; knowledge of strategic planning; knowledge of staff development and
supervisory practices; knowledge of resource development and grant management.

Skill: Strong leadership skills. Skill in the use of electronic medical records software; skill in the use of
Microsoft Office, database systems, and other business applications; skill in the use of personal computers and
standard office equipment.

Ability: Ability to understand and effectively apply the concepts and practices of a trauma-informed philosophy
in performing the work. Ability to provide effective program leadership; ability to provide effective clinical
supervision and guidance; ability to support and motivate staff at all levels of the department; ability to
understand and apply the principles of cultural competency; ability to work effectively in diverse communities;
ability to interpret and apply relevant laws, ordinances, rules, policies and procedures; ability to analyze data,
draw logical conclusions, and make appropriate recommendations; ability to write cogent and professional
reports, correspondence, proposals and presentations; ability to maintain a strong service orientation and to
work effectively on multiple projects; ability to organize and execute work effectively under the pressure of
time-sensitive deadlines; ability to speak before groups of various sizes; ability to work with grace and good
humor under pressure; ability to perform effective work both independently and as a team member; ability to
establish and maintain strong collaborative relationships with community partners; ability to work cooperatively
with other departments and community partners; ability to communicate effectively, both orally and in writing;
ability to establish and maintain harmonious work relationships with co-workers at all levels of the organization,
consultants, contractors, community partners, and consumers.

Leadership Received:
This position works under the supervisory leadership of the Deputy Director.

Leadership Exercised:
This position provides primary supervisory leadership to Clinical Supervisor and Program Supervisor
classifications within the assigned department.
Physical Demands:
• The Clinical Services Manager must have the ability to quickly assess and respond to concerns related to
interpersonal and environmental safety. This position must have the ability to support and assist the team
in providing safety to all clients and staff in potentially risky situations.
• While performing the essential duties of this position, the employee is regularly required to use office
automation including computer and phone system that requires fine manipulation, grasping, typing and
reaching. The employee may be required to sit or stand for several hours at a time, depending on
environment and need. This position may occasionally be required to lift up to twenty (20) pounds, and to
kneel, reach, bend or squat while in the office or in the community.
• This position requires the ability to travel between work locations and to move within a variety of physical
settings.

Work Environment:
• Work is performed in various settings, including office environment, community settings and other agency
stakeholder facilities. The office environment is typically with moderate stimuli and may often result in
exposure to increased sensory experiences. Community settings, such as residence, schools, police
precincts, respite facilities, hospitals and other public spaces may pose additional risks or discomforts
which require safety precautions. The Clinical Supervisor is expected to perform work responsibilities in the
same settings in which employees are required to work.
• Daily routines may be frequently hectic and may require the Clinical Services Manager to perform any or all
of the site's functions and, on frequent occasions, performing the tasks of other supervisors and employees
as needed. Meal periods, breaks and scheduled supervisions are subject to interruption.
• Universal Precautions and remaining alert to environment are critical to address the potential for violent
behavior, safety concerns, biohazards, noise and contaminants.

MCCFL provides reasonable accommodations for qualified individuals with disabilities. To request accommodation in the recruitment or selection process, please contact human resources at 541-288-4359 or email hr@mccfl.org.

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