Client Application Support

<p>• Operate as a frontline, primary support liaison between INFOCON and our clients and effectively respond to inquiries of both a product and technical nature received by telephone or electronically submitted tickets</p><ul><li>2 plus years accounting experience preferrable.</li><li>Accounts Payable and Accounts Receivable experience.</li><li>Manage Fee Schedules changes and billing for Print Mail and PS projects.</li><li>Provide customer support for County Access, SidwellMaps.com and Tax Collection systems and other offices within HLG County.</li><li>Great communication skills, both verbal and written, that includes ability to communicate with internal and external people as changes occur in tasks assigned.</li><li><span>Customer-service</span> orientation.</li><li>Able to work independently as well as part of a team.</li><li>Knowledge of PA county government tax operations, billing or financial systems beneficial.</li></ul><ul><li>Location - Individual will work out of the Ebensburg, PA office<span>.</span></li></ul><p>• Email technology troubleshooting<br />• Strong ability to multi-task and prioritize work effectively<br />• Exceptional attention to detail and the ability to grasp concepts quickly<br />• Other duties as assigned by management.</p> <img src="https://ars2.equest.com/? response_id=6044ff4cbef1fd66bf513d7e5e98a54e&view" alt=" " width="1" height="1"/>