AR Associate

  • Neenah
  • Tidi Products Llc
We are hiring an AR Associate for our Finance Team!! This position can work remotely but will need to be able to come into the Neenah, WI facility for meetings/projects as needed. The Accounts Receivable Associate will manage the collection of customer payments in an assigned credit region. They provide financial, administrative, and clerical support by ensuring the company receives payments for goods and services and properly records the transactions by posting receipts and resolving discrepancies according to established policies and procedures in an efficient, timely and accurate manner. They must build and maintain a cooperative and collaborative professional relationship with the external and internal customers to maintain accurate customer account information. ESSENTIAL DUTIES and RESPONSIBILITIES: Collect on accounts by sending invoice reminders and communication with customers via phone, email, fax or mail Prompt response to orders on credit hold by reviewing payment status, credit limit, and/or terms Post customer payments by recording cash, checks, and credit card transactions and entering them into the general ledger or accounting software Review credit limits and propose adjustments to manager as needed Proactively resolve collections by building relationships and examining customer payment behavior. Resolve valid or authorized deductions by entering adjusting entries Resolve invalid or unauthorized deductions by following pending deductions procedures Maintain customer master files Collect and post customer credit card payments Assist with monthly financial closes and annual audit Perform other duties as assigned. CORE VALUES &amp; GUIDING PRINCIPLES/OUR CULTURE: Understands internal and external customers Assure a safe work environment Encourage individual development Demonstrates teamwork and flexibility/adaptability Demonstrates honesty Keep our commitments Think systemically and ensure constancy of purpose Lead with humility and respect every individual Focus on process, embrace scientific thinking, flow and pull value, assure quality at the source and seek perfection Education &amp; Experience Associates degree (A. A.) or equivalent from a two-year college or technical school; or six months to two year related experience and/or training; or equivalent combination of education and experience. Ability to read, write, and comprehend simple instructions, short correspondence and memos. Ability to effectively communicate information to customers, vendors, and other employee of the organization. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Ability to deal with problem solving. High degree of accuracy Customer Service and Negotiation Skills Demonstrates a sense of urgency and ability to meet deadlines Knowledge and ability in accounting software, database software, spreadsheet software, email, and word processing software. At TIDI Products we are committed to offering a comprehensive employee benefits program than help our employees stay healthy, feel secure and maintain a work/life balance. About TIDI Products TIDI Products is a market leading manufacturing of disposable infection prevention products and patient safety products, headquartered in Neenah, WI. We have manufacturing and distribution facilities in Neenah, WI, Ontario, CA, Tijuana, MX and Changshu, CN. TIDI provides best in class products and service to major healthcare products distributors and users worldwide. We Support Care Givers and Protect Patients!! Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email WIHR@tidiproducts.com or call 920-751-4300 x 4044. Equal Opportunity Employer TIDI Products is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, family status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. <img src="https://ars2.equest.com/? response_id=ed03b6d9eb822aeb070a90bc883dd47e&view" alt=" " width="1" height="1"/>