Account Executive - Sales Chinese Market

Employee Name: [Employee Name]
Position: Sales Executive (Chinese Market)
FLSA Status: Exempt Position Status: Full-Time ☒ Part-Time ☐
Union Status: Yes ☐ No ☒ Shift: Day ☒ Night ☐
(Scheduled workdays)
Sun ☐ Mon ☒ Tue ☒ Wed ☒ Thu ☒ Fri ☒ Sat ☐
(Scheduled work hours)
Start Time: 8:00 AM End Time: 5:00 PM (Hours are subject to change based on the company’s needs)
Reports To: Pak Ho

• Experience in dealings involving market/culture

Act as a liaison between our sales team and our clients, ensuring customer satisfaction. As a Sales account executive, you should showcase excellent communication and negotiation skills. You should also act proactively to address clients’ needs and facilitate the sale process from beginning to the end. Ultimately, you should contribute to an increase in sales and maintain our company-client relationships at a high standard.
Responsibilities:

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking, and social media
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services
• Coordinate with the customers to provide excellent customer service (especially during peak times) by greeting and directing customer’s request
• Provide accurate information (e.g., product features, pricing, and after-sales services)
• Conduct price and feature comparisons to facilitate purchasing
• Servicing and managing existing customer’s A/R, merchandise returns
• Coordinate with the customers to provide excellent customer service (especially during peak times) by greeting and directing customer’s request
• Inform customers about discounts and special offers, up to date with new products/services
• Complete knowledge of the product and service and increase sales by studying the market trend
• Managing A/R and increase Gross Profit
• Create frequent reviews and reports with sales and financial data
• Ensure the availability of stock for sales and demonstrations
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams
• Obtains orders, and establishes new accounts by calling on existing or potential sales outlets and other trade factors and assisting with account opening documents
• Submits orders by referring to price lists and products
• Keeping good relationship between customers for long term business
• Troubleshoot issues with customers
• Adjusts content of sales presentations by studying the type of sales outlet or trade factor
• Meet weekly, monthly, and quarterly sales quotas
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
• Keeping track of own expenses (mileage, parking fee, toll fee, etc.)
• Perform other related tasks as needed

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time; This description reflects management’s assignment of essential functions; it does not restrict the tasks that may be assigned
Qualifications:

• Proven experience as a Sales Executive or relevant role
• Proficiency in English
• Excellent knowledge of MS Office
• Remarkable sales experience in food and beverage industry and passionate for healthy organic, fair trade and sustainable foods
• Ability to regularly call on existing and potential customers and manage pricing and monitor credit term compliance
• Speak read and write in one or all the following: Chinese, Mandarin or Cantonese
• Hands-on experience with CRM software is a plus
• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Aptitude in delivering attractive presentations
• High school degree

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

Disclaimer Clause:
This job description and specifications are not intended and should not be construed to be an exhaustive list of all job responsibilities, skills or working conditions associated with this job. It is not intended to be an accurate reflection of the principal requirements of the Dispatcher’s position within this capacity.
New York Mutual Trading, Inc, is an Equal Opportunity Employer. The Company seeks to always attract, hire, promote and retain the very best people. Our policy with respect to all decisions affecting terms and conditions of employment is based on merit and is to treat applicants and employees without regard to race, creed, color, citizenship, sexual orientation, gender identity, religion, national origin, ancestry, age, domestic or civil union, or marital status, disability, genetic information, armed forces, and veteran status except where such considerations are bona fide occupational qualifications permitted by law.
The company is committed to providing equal employment opportunities to qualified individuals with disabilities. This may include providing reasonable accommodation where appropriate for an otherwise qualified individual to perform the essential functions of the job. It is your responsibility to notify the Human Resources Department of the need for accommodation.
In the event that you are hired to work in the position above, all of the above items will be strongly observed during your 90-day probationary period, as well as the duration of your employment here