Vice President, Mobile

Position: Vice President, Mobile Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America’s major cities and America’s smaller regions. The services we offer—faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service—are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Company Benefits: Along with that rewarding feeling, you’ll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find many advantages to joining the Mediacom team such as: Health, vision, and dental insurance Education Enrichment up to $5,000 per year for qualified employees 401(k) with generous company match Paid vacation, holidays and flex paid time off Employee discounts on Mediacom services, where available In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided Training and professional development And much more! Position Overview: The VP of Mobile will be responsible for shaping and executing the mobile market entry for Mediacom from strategy through execution. They will provide leadership, vision, and direction to a team of mobile product managers, web developers, marketing managers and billing specialists, as well as Mediacom’s integrated partners. Key responsibility will be to ensure that Mediacom’s mobile products and solutions align with business objectives and meet the highest standards of quality and innovation. The successful candidate for the position of VP of Mobile is a strategic leader who possesses a blend of technical expertise, innovation, and exceptional team management skills. The incumbent must have a “roll up the sleeves'' attitude and embrace a proactive, entrepreneurial, mindset dedicated to continuous development, growth and achieving success. This position will require some travel (about 25%) to meet with local vendors and partners, as well as other Mediacom locations throughout the country. Key Responsibilities: Mobile Strategy & Business Case: Develop, execute, and refine mobile strategy, ensuring it aligns with the overall business goals and objectives. Have ownership of the business case and ensure that investments and returns align. Go to Market: Develop and manage pricing, customer acquisition, and customer retention plans to deliver the target economics of the business. Team Leadership: Lead and mentor a talented team of mobile developers, designers, and product managers to foster a collaborative and innovative environment. Product Development: Oversee the entire product development lifecycle, from concept to delivery, ensuring the on-time and on-budget development of high-quality mobile service. User-Centered Innovation: Work to innovate based on user feedback and changing user needs. Use data and insights to guide improvements and innovations for the mobile product. Strategic Innovation: Responsible for driving strategic innovation in mobile technology. This includes identifying emerging trends and technologies that can give the organization a competitive edge. Device & Supply Chain Management: Responsible for the portfolio development, ranging & lifecycle management of smartphones, accessories, tablets & wearables. Also, responsible for value added services including device protection, trade-in, upgrade & BYOD. Managing vendor contract negotiations and management. Cross-Functional Collaboration: Work closely with other departments such as marketing, sales, and customer support, to ensure alignment with the company's brand and customer needs. Budget Management: Develop and manage the mobile division's budget, allocating resources effectively and optimizing project delivery costs. Performance Metrics: Establish key performance indicators (KPIs) and regularly measure and report on the success and performance of mobile division, relative to goals. Compliance and Security: Ensure mobile products and partnerships adhere to all relevant regulations, compliance requirements, and data security standards. Required Qualifications: Bachelor’s Degree in related field required. Master’s degree preferred. Proven track record of at least 7 years in the mobile development industry required, with full cycle experience working with vendors, extensive knowledge of devices, and a plethora of existing relationships in the industry. Experience at a Mobile Network Operator or MVNO is highly preferred. At least 7 years of management experience required, including developing and managing a diverse team of individuals with various responsibilities and duties. Demonstrated experience in successfully launching and managing mobile and/or service-related product(s) from concept to delivery. Demonstrated experience in successfully working with device OEM’s and developing a roadmap for supporting popular smartphones, tablets & wearables including value added services like device protection, trade-in etc. In-depth knowledge of the mobile market including industry trends, technologies, platforms, and development methodologies- particularly in the MVNO space. Strong leadership and team management skills with the ability to inspire and motivate teams. Excellent problem-solving skills and the ability to make data-driven decisions. Exceptional communication and interpersonal skills, with the ability to work effectively with cross-functional teams and clearly communicate and present ideas to all levels of the organization. A passion for innovation and a deep understanding of user experience design principles. Skillset and Experience: Outstanding interpersonal skills with a proven ability to collaborate and achieve results. Ability to work in a matrix organization and rally teams around a common goal. Support a positive culture and collaborative team environment. Excellent verbal and written communication skills. Excellent interpersonal skills with a focus on strategic partnerships. Excellent organizational skills and attention to detail. Excellent analytical and problem-solving skills. Demonstrable negotiation, relationship building, and conflict resolutions skills. Proven ability to manage time effectively and meet deadlines. High tolerance for working in a rapidly changing environment and who is comfortable proposing, justifying, initiating, and implementing change. Ability to work in a diverse work environment. Ability to exercise judgment and use discretion with highly sensitive materials. High degree of maturity, honesty, trust and integrity and the ability to cultivate these qualities in others. Disclaimer: The pay range for this position is $110,000.00- $150,000.00 annually. This position is also eligible for annual performance based bonuses. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2024, 2023, 2022 & 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)’s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. #J-18808-Ljbffr