Call Center Representative

  • Atlanta
  • Remx

RemX Specialty Staffing is currently hiring multiple Customer Service Representatives to work for our client located in New Braunfels, TX. This position will be responsible for answering a heavy volume of calls providing customer service, handling collections and responding to inquiries pertaining to general account information.
This is a great opportunity to get your foot in the door with an industry leading organization. This is a contract to hire opportunity and the company has excellent benefits and growth opportunities once you go permanent.
Must be able to work in the New Braunfels office. Remote work opportunities will be available about training and 90 day period.
Pay Rate: $16.75/hr ($17.25/hr for Spanish/Bilingual)
Hours: Must be flexible to work between 7:00am - 5:00pmMonday - Friday
Job Description:

  • Handle approximately 50-70 inbound calls per day.
  • Receives payments and posts amount paid to customer account.
  • Records information about financial status of customer and status of collection efforts.
  • Computes, classifies, and records numerical data to keep financial records complete.
  • Performs other duties as assigned.
Requirements:
  • Previous customer service experience
  • Previous call center experience (Minimum of 1 year)
  • Proficient in use and navigation of computers and software
  • Type 30 WPM minimum