Verification Specialist PT Mon-Thurs 9a-3p

  • South Bend
  • Tire Rack

Description
Are you often complimented on your quick, critical thinking and attention to detail? If this sounds like you, we think that you may be a great fit for our team! Keep reading to find out more.
Tire Rack is looking for awesome individuals to flex their investigative skills as a part of our Customer Care team! Our Verification Specialists play an important role to our customers, and to our organization! They do this by placing outbound calls to verify customer payment, ensuring peace-of-mind through compassionate, friendly service. These team members must have excellent communication skills and be able to work in a fast-paced environment, all while paying close attention to detail. The ideal candidate will be professional, polite, and have a genuine desire to meet the needs of others.
What You Will Do:

  • Place outbound calls to verify credit card payment;
  • Communicate policies and grant accommodations;
  • Follow-up with various customers via email and phone;
  • Direct calls in a friendly, professional manner, as needed.
What We're Looking For:
  • Excellent verbal and written communication skills
  • Ability to effectively perform as part of a team or independently
Hours:
  • Monday thru Thursday 9am-3pm

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