Insurance Technician

Are you interested in client service/management role? As a member of the team you will acquire the training to build upon your foundation of insurance knowledge. You will then develop your expertise as an insurance professional in either the Commercial Lines, Small Business, Employee Benefits, Personal Lines Department, or even in a hybrid sales and client service role.
We are Wallace Welch & Willingham, an IMA Company ! We are consistently named one of the Top Places to Work by the Tampa Bay Times and Best Places to Work by Business Insurance. Thrive as one of our 140+ employees in Florida in a growth-oriented organization. We have a rich history of providing quality service and unwavering commitment to our clients and community. We live out our values of Accountability, Integrity, Success, and Passion. If you do too, you may have found your next home!
Job Duties:

• Work collaboratively and cooperatively with others, with a commitment to a workplace of dignity and respect, in compliance with equal employment opportunity standards and regulations;
• Become familiar with Agency guidelines, policies and procedures;
• Create and maintain commercial and personal lines client accounts through EPIC (client/account management system);
• Implement policy change requests and endorsements;
• Order Loss Runs and Motor Vehicle Records (MVR) reports;
• Assist with creating and preparing insurance proposals;
• Learn the elements of a Certificate of Insurance (COI) and prepare COIs for distribution in all different types of coverage on personal and commercial accounts. Communicate with entities requesting COIs;
• Import client employee information (Employee Benefits);
• Assist with coordination and preparation of seminars and various client events throughout the year;
• Assist with Business Development and Marketing Research;
• Assist with quoting and account rounding projects;
• Maintenance and client setup on risk management and benefits software;
• Potential member of CAT (Catastrophic) Team;
• Perform other client service administrative tasks with increasing complexity;
• Attend and participate in various online and in-person seminars to increase knowledge of technical and soft skills.

And much more! This is not an exhaustive list of all duties and responsibilities. Other duties and responsibilities may be assigned.
Requirements

• Florida 4-40 or 2-20 License within 6 months of hire.
• High School degree; Bachelor's degree preferred, but not required.
• Strong desire to learn and grow as an insurance professional.
• Minimum of 6 months of prior employment.
• Ability to maintain strict confidentiality.
• Proficient with Microsoft Word, and Outlook.
• Intermediate knowledge of Excel required.

Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to sit, use hand and fingers, read, speak and hear. The employee is frequently required to stand and walk, and reach with hands and arms. Must life and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
Work Environment: This job operates in a professional office environment. The overall noise level in the work environment ranges from low to moderate.
Reports To: Shared Services Team Supervisor
Position Type: Non-Exempt.
Other: The candidate offered this position will be required to submit to a background investigation, which includes a drug screen. W3 does not sponsor individuals for employment-based visas for this position.
Great Reasons to Work at W3:

• Competitive compensation plan;
• Great benefits include medical, HSA, FSA, EAP, dental, vision, life & disability;
• Paid Time Off;
• Paid Holidays;
• 401(k) with employer match;
• Training and Development;
• Paid Continuing Education;
• A culture that emphasizes respect for every individual

Proud to be a EOE/DFWP/SFWP.