General Manager

  • Naples
  • Gulfside Elevator E Cab Interiors Llc

About Gulfside Elevator a Division of Southeast Elevator: Southeast Elevator is the leading provider of high-quality residential elevator solutions throughout the southeastern and southern United States. With a commitment to delivering exceptional customer service, precision installation, and reliable service and maintenance, we have built a reputation for excellence. Our core values emphasize safety, innovation, and teamwork, making us one of the most trusted names in the elevator industry. We are dedicated to creating a positive work environment, prioritizing employee development, and maintaining the highest standards of safety and quality. Job Overview: The General Manager at Gulfside Elevator is responsible for overseeing the operations, financial performance, and growth of the Naples region. This role requires a strategic leader with strong operational expertise and a focus on team development, customer satisfaction, and brand growth. The GM will manage field operations, service, and sales, ensuring seamless coordination across these departments. Key Responsibilities: Own the region's revenue growth and financial outcomes, ensuring profitability, installation revenue growth, and service revenue growth meet bonus objectives. Oversee all operational aspects, including field operations, installations, service, and sales, and resolve challenges like customer satisfaction, fleet management, and vendor issues. Lead hiring efforts, collaborate with HR, and make final hiring decisions. Manage and develop employees, promote high performers, and address underperformance. Ensure comprehensive training and preparedness across all segments and foster a positive work culture aligned with Southeast Elevator's core values. Ensure the Southeast Elevator brand represents quality and excellence within the region by delivering top-tier customer service and promoting safety. Maintain safety protocols and reduce accidents to ensure Southeast Elevator remains a great place to work. PI1ee0e161557b-25448-35715188