.. and scientific instrumentation capabilities in support of National Security and Defense. We support customers throughout the Department of Defense and .. can solve challenging engineering problems in support of critical national Security objectives. Responsibilities Developing and implementing systems .. read more
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.
Job Description Summary: What you need to know about the role Credit Engineering Team is a 24x7 Global live support team looking for a strong and well-rounded engineer with an investigative mind, great troubleshooting/debugging skills, and strong customer focus. A strong sense of ownership of the application stack, great analytical and problem-solving skills, in depth knowledge on latest technologies, ability to self-learn and attention to detail. You should be able to work independently and within a team. Meet our team PayPal is the faster, safer way to pay and get paid online, via mobile devices and in store. The service allows people to send money without sharing financial information, with the flexibility to pay using their account balances, bank accounts, credit cards or promotional financing. With more than 184 million active accounts in 200 plus markets and 26 currencies around the world, PayPal enables global commerce.
Job Description: Your way to impact
Take your technical skills to the next level with the Credit Engineering team at PayPal. This team is responsible for responding to any critical live issues.
Your day to day
Triage and troubleshoot issues for PayPal Credit products and applications on the live site. 2nd level support for live site production issues. Provide initial triage and response to unknown issues/incidents and engaging additional resources/teams as needed. Triage and troubleshoot issues for PayPal products and applications on the live site. Identify exposures and mitigation plans ranging from making customers whole to working up stream to identify root cause drivers of production issues, customer impacts. Prioritize solutions based on impact to the customer, business, legal/compliance. As needed, develop, and implement immediate stop-gap fixes for short term solution for short term solution, and responsible for internal communications of impact. Coordinate postmortem on P0/P1 incidents to identify root cause and assign action items for preventative measures to team/s owners to develop long term solutions. Work with product development teams and various business groups, and vendors to prioritize, identify and develop solutions, and support reliability and support improvements. Work with Site Operation and Command Center teams to address sites issues. Independent problem-solving skills to troubleshoot and resolve live critical issues. Weekend and after-hours support, on a rotating schedule, is required.
What do you need to bring
1+ years Live L2 Production support experience or equivalentExcellent problem-solving skillsExperience in developing, troubleshooting/debugging complex multi-tier applications.Experience with SQL, Stored ProcsExperience with Unix/LinuxScripting languages (Shell, Perl) a plusExperience with Github a plusExperience with monitoring/alerting Tools (Splunk, Signal FX)Experience with JIRA, Service NowBasic shell scriptingStrong verbal and written communication skillsFamiliar with basic JavascriptBasic Java, Python, C++ coding skillsWe know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.
PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.
The U.S. national annual pay range for this role is $51100 to $123750
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com
Who We Are:
To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx
PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.
REQ ID R0111419 Company information We're championing possibilities for all by making money fast, easy, and more enjoyable. Our hope is unlock opportunities for people in their everyday lives and empower the millions of people and businesses around the world who trust, rely, and use PayPal every day. For customer service, find us on Twitter at AskPayPal. https://twitter.com/AskPayPal For employment opportunities, check out our job openings in the 'Jobs' tab. We're an equal opportunity employer that welcomes diversity, and offer generous benefits to help you thrive at work and in your free time. Software, Information Technology, E-Commerce, Retail, Finance, Financial Services, Technology, Internet, Investment Services, Technology Services Company Specialties: Online Payments, Mobile Commerce, Payment Security, Money Transfers, Payment Processing, Monetization for Developers, and E-commerce
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Job Description Summary: What you need to know about the role Credit Engineering Team is a 24x7 Global live support team looking for a strong and well-rounded engineer with an investigative mind, great troubleshooting/debugging skills, and strong customer focus. A strong sense of ownership of the application stack, great analytical and problem-solving skills, in depth knowledge on latest technologies, ability to self-learn and attention to detail. You should be able to work independently and within a team. Meet our team PayPal is the faster, safer way to pay and get paid online, via mobile devices and in store. The service allows people to send money without sharing financial information, with the flexibility to pay using their account balances, bank accounts, credit cards or promotional financing. With more than 184 million active accounts in 200 plus markets and 26 currencies around the world, PayPal enables global commerce.
Job Description: Your way to impact
Take your technical skills to the next level with the Credit Engineering team at PayPal. This team is responsible for responding to any critical live issues.
Your day to day
Triage and troubleshoot issues for PayPal Credit products and applications on the live site. 2nd level support for live site production issues. Provide initial triage and response to unknown issues/incidents and engaging additional resources/teams as needed. Triage and troubleshoot issues for PayPal products and applications on the live site. Identify exposures and mitigation plans ranging from making customers whole to working up stream to identify root cause drivers of production issues, customer impacts. Prioritize solutions based on impact to the customer, business, legal/compliance. As needed, develop, and implement immediate stop-gap fixes for short term solution for short term solution, and responsible for internal communications of impact. Coordinate postmortem on P0/P1 incidents to identify root cause and assign action items for preventative measures to team/s owners to develop long term solutions. Work with product development teams and various business groups, and vendors to prioritize, identify and develop solutions, and support reliability and support improvements. Work with Site Operation and Command Center teams to address sites issues. Independent problem-solving skills to troubleshoot and resolve live critical issues. Weekend and after-hours support, on a rotating schedule, is required.
What do you need to bring
1+ years Live L2 Production support experience or equivalentExcellent problem-solving skillsExperience in developing, troubleshooting/debugging complex multi-tier applications.Experience with SQL, Stored ProcsExperience with Unix/LinuxScripting languages (Shell, Perl) a plusExperience with Github a plusExperience with monitoring/alerting Tools (Splunk, Signal FX)Experience with JIRA, Service NowBasic shell scriptingStrong verbal and written communication skillsFamiliar with basic JavascriptBasic Java, Python, C++ coding skillsWe know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.
PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.
The U.S. national annual pay range for this role is $51100 to $123750
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com
Who We Are:
To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx
PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.
REQ ID R0111419 Company information We're championing possibilities for all by making money fast, easy, and more enjoyable. Our hope is unlock opportunities for people in their everyday lives and empower the millions of people and businesses around the world who trust, rely, and use PayPal every day. For customer service, find us on Twitter at AskPayPal. https://twitter.com/AskPayPal For employment opportunities, check out our job openings in the 'Jobs' tab. We're an equal opportunity employer that welcomes diversity, and offer generous benefits to help you thrive at work and in your free time. Software, Information Technology, E-Commerce, Retail, Finance, Financial Services, Technology, Internet, Investment Services, Technology Services Company Specialties: Online Payments, Mobile Commerce, Payment Security, Money Transfers, Payment Processing, Monetization for Developers, and E-commerce
#J-18808-Ljbffr