Global Mobility Supervisor

In Office Requirements:

Required in office presence at least 4 days per week. 

Job Summary:

As a Global Mobility Supervisor, you will oversee and coordinate the US immigration and domestic relocation programs within the organization. Your primary responsibilities include managing US immigration paperwork in-house and in collaboration with an external immigration provider, supporting employee relocations, ensuring compliance with immigration regulations, and providing comprehensive support to mobile employees.

Essential Functions: 

• Direct daily operations of immigration services, ensuring adherence to federal regulations and policies.
• Lead a team comprising a Global Mobility Consultant, Specialist, and Analyst, fostering precision and efficiency in immigration application processing.
• Engage with government agencies like USCIS for updates on immigration laws and procedures.
• Craft and execute training programs to elevate staff expertise in immigration processes and customer service.
• Facilitate performance evaluations , establish goals, and offer constructive feedback to team members.
• Coordinate with Immigration Attorneys to complete and submit immigration applications, emphasizing accuracy to prevent delays.
• Conduct in-depth consultations with Delivery and Sales teams and Candidates alike evaluating their eligibility for immigration programs and visas, and providing customized advice.
• Guarantee strict compliance with immigration record-keeping and data privacy norms.
• Oversee the entire spectrum of domestic relocation processes.
• Advise employees and managers on U.S. immigration policies, processes, and requirements.
• Partner with HR, payroll, and finance teams to ensure precise and prompt handling of domestic assignments, including remuneration and benefits.
• Nurture relationships with external partners , such as relocation services, immigration firms, and tax advisors.
• Assist relocating employees and their families , aiding with housing, education, healthcare, and other relocation aspects.
• Update and refine U.S. immigration policies and processes , aligning them with business goals and regulatory compliance.
• Stay abreast of changes in immigration laws and tax regulations to provide accurate guidance.
• Maintain confidential and precise employee records related to U.S. immigration and domestic relocations.
• Collaborate with stakeholders to deliver a seamless experience throughout the immigration and relocation journey.

Supervisory or Management Responsibility:  

• Will supervise 3 global mobility professionals.

Minimum Education and/or Experience:

• 5 or more years of experience in Global Immigration and/or US Immigration
• Experience working with third-party vendors for program Global Mobility/Immigration administration
• Excellent customer service delivery to Delivery, Sales, and Financial teams.
• Self-driven, results-oriented, high-level of analytical and problem-solving skills
• Detail-oriented and deadline-driven mindset
• Clear/Effective communication/listening skills
• Flexible/Adaptable - Able to implement new processes and procedures and communicate effectively with all levels of the organization.
• Strong leadership and team management skills.
• Problem-solving and decision-making abilities
• Time and project management skills
• High level of integrity and professionalism
• Manage multiple tasks and projects simultaneously with a high level of efficiency.

Core Competencies:

• Build relationships
• Develop people
• Lead change
• Inspire Others
• Think critically
• Communicate clearly
• Create Accountability