Customer Service

  • Illinois
  • Bella Baby Photography
Join our Customer Service Team!

We are seeking a full-time customer service representative to work from our Studio in Naperville

Who We Are:

Experienced photographers, self-starters constantly sharpening their skills, small business owners, students, parents, former nurses, people looking to get their ‘baby fix’ you name it.

The Customer Service Team is the support system for our talented photographers, our clients, and the management teams alike. Our focus is to resolve all issues with heart and grace, and have fun while doing it. This opportunity is great for someone who has some customer service experience, loves photography, and thrives on figuring out solutions to make people happy.

We have people from so many different backgrounds all working together towards a common goal - to create beautiful newborn portraits and give everyone the 5-star Bella Baby experience we are known for.

Who You Are:

Positive attitude

Patient and kind

Empathetic and compassionate

Punctual

Dependable

Is a resourceful problem solver

Professional phone and email skills

Effective writing, communication, and listening skills

Knowledge or capacity to learn Photoshop, Excel, Google Docs, etc.

Ability to work as a team and independently without the need for external nudging

Willingness to be of service

Why Bella Baby:

Starting Pay: $18.25 per hour

We are the number one baby portraiture company in the country

Fun atmosphere to work in

Have been providing beautiful portraits and 5 star customer service since 2007

Travel and entertainment discounts

Professional development

Responsibilities :

Answer incoming calls and make outbound calls

Reply to emails

Follow up with pending tasks

Utilize programs such as Photoshop and Excel to submit orders

Assist with shipping supplies when needed

Fulfill various orders

Minor editing

Preferred but not required:

Bilingual - Spanish

Previous customer service experience

Photoshop experience

Photography experience

Lightroom experience

Excel experience

GSuite knowledge: Google Docs and Sheets

Location & Schedule:

Bella Baby Studio at 300 E 5th Ave, Suite 330; Naperville, IL 60563

Every other Monday 10am - 6pm

Tuesday - Friday 10am - 6pm

Every other Saturday 10am - 4pm

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