Computer Technician II

  • Illinois
  • Dupage County Roe
Position Type: Technology/Computer Technician

Date Posted: 6/12/2024

Location: Keeneyville School District #20

Date Available: Immediate

District: Keeneyville School District 20 Position: Computer Technician II

Reports to: Asst Director of Information Technology & Infrastructure

Employment: 12 months (260 days)

Salary: Regionally competitive with comprehensive benefit package

Qualifications: Experienced with help desk operations including opening, resolving, and follow-up support calls. Proficiency with Microsoft 365, Windows 10, and Active directory. Proficiency with Google Admin portal. Duties and Responsibilities:

Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management. Assures quality customer service to all customers. Assists with work coordination and training. Provides technical guidance to peers as appropriate. Additional skills and abilities:

Must be able to perform all of the duties and responsibilities of the position Demonstrate leadership ability Ability to communicate effectively and accurately, both orally and in writing, in English Abilitly to deal with difficult situations courteously and tactfully Possess strong troubleshooting and problem-solving skills Must be able to perform all of the assigned responsibilities for the position

ID# 1110

Attachment(s):

24.06 level 2 tech job description.pdf